Book Thrifty car rentals in Sacramento

Reviews for Thrifty in Sacramento

Recent reviews

Traveler rating

Wonderful

1

Very good

4

Good

1

Okay

5

Fair

0

Mediocre

0

Poor

12

6.0

Cons:Waited in line for an hour to get to the counter due to a lack of counter personnel. Hertz customers were getting their rentals with only a reasonable wait. Counter person sent us to the wrong space for our car. Found it using the remoteReviewed May 25 2021

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8.0

Pros:Staff was extremely friendly, however it was a hertz employee because you guys only had one representative. I felt bad because the line was long and a lot of ppl were upset at her but clearly it was not her fault.Cons:Have more employees! An hour plus wait is unacceptable specially when some ppl have children.Reviewed May 12 2021

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2.0

Pros:Nothing.Cons:CommunicationReviewed Apr 26 2021

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2.0

Cons:I asked for a AWD cal and was told I was given a AWD car and instead they gave me a 2 wheel drive car.Reviewed Mar 22 2021

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2.0

Pros:Drop off was easy.Cons:The gentlemen I picked the car up from did not explain the insurance. Basically I paid for insurance that I did not need. Very frustrated!!Reviewed Feb 23 2021

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6.0

Cons:Charged a different amount than I was shown on here by a significant amount. When I went to pickup the car I had to wait in line for 20+ minutes despite there being 2 people ahead of me.Reviewed Jan 24 2021

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8.0

Pros:staff was courteousCons:I had to wait about 30 minutes to be assigned a car. I did not receive a receipt from Thrifty for the overall charges. I was told I would receive an email receipt but I haven't and I would like oneReviewed Dec 21 2020

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3.6

Pros:The drop off was fast.Cons:I had to wait an hour to pick up the car. The coolant was low in the car so I had to fill it up myself. When I called the roadside assistance number, I had to wait an hour to connect with a rep.Reviewed Nov 18 2020

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8.0

Pros:Smooth checkoutReviewed Nov 17 2020

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2.0

Cons:This was the WORST customer experience I have ever experienced. It all started with not being able to get a direct answer about needing an SUV. I called 4 times and NEVER got a straight answer on pricing. My initial cost was 70 and I ended up paying 320 with the “upgrade cost” when I got there. I felt like I was being schemed on every call and when we showed up. Adding extra costs and then going in the back and “talking to a manager” and lowering it 20 bucks. It was ridiculous. Everyone at the counter was complaining for some reason or other. I honesty was disgusted with how they do businesses.Reviewed Nov 16 2020

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8.0

Cons:The pickup took a very long time. It seemed like the pickup counter was understaffed, and they were in no hurry to work through the line of customers that was backing upReviewed Nov 11 2020

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6.8

Cons:I brought the car back 4 hours early. I thought I would get some sort of adjustment on the price. I was told if only happens if you bring it back 24 hours or earlier back. That sucks. Not sure if I will use you again.Reviewed Sep 20 2020

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More

• What is the most popular rental car from Thrifty in Sacramento?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Thrifty in Sacramento.

• How many car rental locations does Thrifty have in Sacramento?

  Thrifty has 3 rental locations in Sacramento. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes