Guest reviews
Overall rating
7.2
Good
Based on 9 reviews
Cleanliness
6.8
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
7.7
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Pros
"Car was nice and clean"
(in 2376 reviews)
"The staff was very helpful"
(in 959 reviews)
"So amazing customer service from Brad"
(in 242 reviews)
Cons
"Thrifty's customer service was terrible."
(in 203 reviews)
"Car was very dirty inside."
(in 69 reviews)
""Nothing, no cars were available.""
(in 2242 reviews)
Recent reviews
Traveler rating
2
2
0
0
1
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10.0
Pros: As it was 6 degrees outside, the staff started vehicle and brought to the door for me. Great service. Rental process was smooth and convenient
review from
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10.0
Cons: All went great!! Perfect rental!!
review from
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2.0
Poor Communication and Lied
Cons: Lied that it was a 4 wheel drive, lied that it was weatherize, gave us a cord to plug it in and then there was no plug installed on the car. Argued with me on the phone about it and eventually tried to blame me that I booked the wrong thing but I had my reservation to show otherwise.
review from
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6.4
Overall a fair experience.
Pros: The process of picking it up and dropping off. The price / value. Simplicity.
Cons: The cars condition (a lot of dents and scratches). And the interieur had the most unpleasant smell I’ve ever experienced.
review from
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6.8
Cons: my friend left a gift for his wife in the console (a gold necklace) when we returned the car. I went back 40 minutes after turning it in - it was already being cleaned and that guy said he didn't find anything. Really? In todays world?
review from
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