Book Enterprise Rent-A-Car car rentals in Fairbanks

Reviews for Enterprise Rent-A-Car in Fairbanks

Recent reviews

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Wonderful

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10.0

Pros:The people in Fairbanks were wonderful! The car we rented was not at the airport, so we asked the airport Enterprise if there was a shuttle. The young man at the airport went above and beyond. He called the other station and had someone come pick us up. He then came out and checked on us twice to see if we had been picked up. Then Jesse picked us up and was very friendly. There were a shortage of cars so he gave us an upgrade for free. Everyone we dealt with was so pleasant and accommodating. The young lady in Anchorage when we turned in the car at the airport was also very cheerful and kind.Cons:We really had a great experience. Nothing negative to say at all.Reviewed May 26 2021

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10.0

Pros:Easy, nice vehicle, no issues.Cons:Nothing. I suppose if I had encountered a problem, that would have put Enterprise to the test, seeing how they handled it.Reviewed Jun 16 2020

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10.0

Superb experience from Fairbanks EnterprisePros:Fast, easy, great customer service. No cars available in the class I had reserved. Free upgrade to 4x4 truck which gave great peace of mind going to and from Chena as well as our remote rental cabin. Simple pick up and drop off. Came with extension cord for block heater. Life saver in cold winter temps. 10/10 would rent again.Reviewed Feb 2 2018

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10.0

Great Fast ServicePros:The customer service agent was friendly polite and efficient at his job. He got me a car quickly and I was in my car within minutes .Cons:Don’t change a thing. You guys were awesome!Reviewed Oct 26 2017

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10.0

Easy access to z good ridePros:Airport location is easy to use. The Honda Tucson was just right for our day trips. Easy return. Good value.Reviewed Jun 5 2017

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10.0

FabulousPros:Great customer service. Clean carsReviewed May 26 2017

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2.0

The counter closes at midnight!Pros:Arrived late to find the counter closed. There was a 4 people who had paid for the rental through a third party and had no way to pick up the car. The employees at the other car rental agency's informed us this happens every night. Had to rent a car from another company. I am letting my place of employment work out the issue with paying for a car that was not available for pick up. They knew the plane was late the counter is located in a small airport with two baggage claims. The ticket counter is located by the baggage claim. Someone could have waited the 15 extra minutes to help costumers who had pre paid for a car.Reviewed May 19 2017

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9.6

Pros:Very friendly, helpful service!Cons:There was confusion about how to pick up the car from Fairbanks airport (Enterprise doesn't have a desk at the airport yet), but it sounds like that will be changed soon.Reviewed Sep 10 2016

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10.0

Great customer service!Pros:THis location had super friendly staff and very helpful.Reviewed Jul 20 2016

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9.2

Great experience except the shuttlePros:Overall a great experience. We were given a complimentary upgrade to a brand new car (16 miles on it!), with block heater, heated seats, and auto start. Customer service there was very helpful, didn't try to push into paying for upgrades which I really appreciated.Cons:Only issue we encountered is that they shuttle is a standard mini-van. I was traveling alone with an infant and car seat, which meant I had to take her out of the carrier, strap in the car seat, put her in the car seat, then take everything back out when we got to the agency. My one suggestion would be to upgrade from the minivan to a regular shuttle. Other than that, great overall experience!Reviewed Mar 14 2016

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8.8

winter tires needed for winter driving in AlaskaPros:Easy pickup and a great rate through Kayak. Car was clean and met my needs.Cons:The vehicle was not equipped with winter tires and they are needed for driving in Alaska in December. The summer tires that are probably stock for the vehicle were not adequate and should be switched for the winter. Had I not been from Alaska and warned about the summer tires from previous renters, I could see an issue for someone not used to winter driving conditions. I recommend the extra coverage if you rent in the winter but are not used to winter driving conditions.Reviewed Dec 24 2015

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• What is the most popular rental car from Enterprise Rent-A-Car in Fairbanks?

  Luxury (Mercedes-Benz C-Class or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Fairbanks.

• How many car rental locations does Enterprise Rent-A-Car have in Fairbanks?

  Enterprise Rent-A-Car has 2 rental locations in Fairbanks. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Fairbanks airport (FAI)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Fairbanks airport (FAI)?

  Yes