Pros: Staff very nice and helpful. Came and gave the car a jump start for free after I left the lights on overnight. No hidden charges
Cons: 1. I have returned the car one day early and the thrifty car office in Terminal 1 refused to refund the one day. I returned the car on Jan 9th. I rented SUV for 9 days.
2. I have booked Tahoe and they have me Ford Explorer. O told them that I need a big SUV but they said they have Truck but I need to pay 180 AED per day extra.
Cons: The car was small even we book SUV drop off they charge my $30 bucks extras
Air con issues
Pros: Service was excellent
Cons: Air conditioning system on the car was not adequate to keep up with the heat of Dubai.
Pros: Always using thrifty in Dubai
Cons: the car glass was not clean good
they changed me for airport parking
Bad and disappointed
Cons: Air condition was not good for dubai weather I've Booked online toyota yaris but they said it's not avalible so they gave me honda civic but i had to pay more! Also the value for the insurance will increase. Many scratches on the body of the car , and it was dirty! When I delivered the car they said there is a scratch on the body and i have to pay for fixing! I totally don't recommend to deal with this company
Cons: The tank full to full is a good policy which was not followed.
The car was damp n smelly inside.
Pros: Customer service and car clean
Cons: I like to support from the staff at the airport branch who helped me pick up the car from there I also liked that I have the flexibility to drop the car where ever I wished In general it was a good car value for money and good customer service unlike others I had expierence who don't match my expectations
Get the car first day at the airport it's stinks
Pros: Nothing possibly you you would like .
Cons: Rented a GPS took me two hours far from my distinction does not work maybe some programming I don't know . then the next day I had meeting car wouldn't start so I was forced to call my business partners to send me a car . The next day I called the rental company to come pick up their car because it's not working I don't know which Part they didn't understand. They were apologetic which doesn't help I really get another car from another company but the worst part of the customer service they charge me wile the car was sitting at The hotel parking garage. anyway I'm calling my credit card to reverse any charges because I refuse to pay any for the stupid rental car it was not enough for them the whole inconvenient that I went through .
Car in a bad condition, lower class than rented.
Pros: At least car was clean. It was also cheap rental and the car was waiting for me. The rest was a nightmare.
Cons: We were charged for SUV but got just a normal car. I've rented a SNADARD SUV, which should have a 4x4 option. We were planning to go to mountainous region (no off road, but steep roads). It was standard front wheel drive, we were unable to go where we planned. It was automatic transmission and it was very hard to take a car uphill with 4 pax. Car exterior had a lot of scratches and dents, it seems like a decade old. Inside was not better - driver seat had a hole. There was also a giant hole on the carpet. The windows and mirrors were MANUAL. At the end the rental we were informed that we will be charged for broken windshield. There was nothing on windshield after i went to check the car and after a huge fight i ended up not paying. I will never rent with them again.
Easy pick up and drop off
Pros: They were quick and doubg the paperwork and good price.
Cons: The vehicle wasn't clean and didn't have enough gas. So I almost run out of gas. Plus they charge all these extra things that is not mentioned upfront.
Full-size (Ford Explorer or similar) is the most frequently booked rental car type from Thrifty in Dubai.
Thrifty has 16 rental locations in Dubai. Take a look at our Thrifty rental location map to find the best rental cars near you.