Waited in line for pick up for an hour!Reviewed Jul 8 2024
review from
6.0
Customer service agent could be more attentive to people standing in line. Waited in line to be helped to then be told I had to go some place else.Reviewed Jun 5 2024
review from
10.0
Everything went well from pick up to drop offReviewed Jan 13 2024
review from
10.0
Good car, polite employees, easy to pick up and drop offReviewed Jan 2 2024
review from
8.0
Desk man was thoughtful and welcomingReviewed Dec 10 2023
review from
10.0
The only sort of tricky thing was the distance and number of turns to get to sixt. It's probably better than a shuttlebus. At ORD, you go down to baggage claim, up to ground transport, down to the tram, ride to the rental car stop (2 or 3 stops), down to the floor, outside, up to sixt. Totally understandable and doable, there are signs all along the way. Outside of that, everything was great. I booked everything ahead online and it went as smooth as one could hope.Reviewed Nov 15 2023
review from
2.0
my credit card number was stolen and used within hours of picking up car, giving my credit card info to sixt employees. My credit card co believes it was likely this car rental that took/used my card illegally.Reviewed Nov 6 2022
review from
10.0
Pick up and drop of was easy, I just wish there was one closer to me and not a bus and train ride away.Reviewed Nov 4 2022
review from
2.0
Where to START? My husband carefully researched this and we paid ahead of time with your service. We get to Ohare at 5:30 a.m. and expect a car, ready for us? NOPE. No car for you...you have to get 23 miles all the way downtown Chicago and pick up your car there. Nothing we can do about it, says the SixT agent. No help whatsover. NONE. I wait 5+ hourse for my husband to hire a Lyft to get downtown (23 miles there at CONSIDERABLE cost). He finally gets back to Ohare to pick me and our luggage up about 11 a.m....making a long trip from the West Coast an even longer trip with major headaches, too. Would NEVER recommend SixT to anyone. Nope. No offer of shuttle to get said car. No offer to help at all. Absolutely horrid customer service.Reviewed Oct 1 2022
review from
2.0
SIXT car rental company has a hidden restriction on which states one is allowed to travel to. If you travel to states outside of their list, the car is reported stolen and automatically shuts down.Reviewed Sep 7 2022
review from
2.0
Staff at counter were friendly. It's impossible to get ahold of anyone at customer service if there is an issue with something. They do not have a working phone number so only way to get ahold of them is to email the company. It's been over a week and after multiple emails still have not been answered.Reviewed Aug 23 2022
review from
2.0
I booked a car through this company and needed to cancel within 45 minutes of making the booking. There was no telephone help and they charged me $100. Will never use this company and will advise all friends and family to stay far from it as wellReviewed Jul 16 2022
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