Pros: Yes very much so!
Cons: Place has seen better days...
Pros: Pickup and dropoff were very easy
Cons: Communication about the location of pickup desk
Pros: Friendly staff, knowledgeable
Cons: my rental car was NOT clean. skum on exterior of windows; inside not thoroughly vacuumed. hey RAC agencies ....those scenters you leave in cars don't overcome a lousy cleaning job
Pros: Friendly staff, fast service
Pros: Excellent price on short notice, plus I was upgraded for no extra charge.
Cons: They seemed understaffed.
Pros: Easy in and out. No bullying of extra insurance or their gas!
Pros: The staff was friendly and the car was clean.
Pros: Easy pick up and drop off and the staff was extremely friendly,
Cons: Maybe more options for the cars.
Pros: Ease of process checking out and back in
Pros: Clean maintained car
Cons: We couldn’t drop the car at the airport had to drop it off sight
Pros: Good price. Problem was they rented me a front wheel drive car to go into the mountains in February. I was sliding around quite a bit and with the 'anti slip' feature almost got stuck a couple of times. Unfortunately on the last night there was a winter storm and I could no longer drive the car.
Cons: When I had to call road side assistance several times to setup a tow I really had some bad experiences with their customer service. There was no empathy for my situation and if I didn't call back several times the car would still be in the garage...
Luxury (Chrysler 300 or similar) is the most frequently booked rental car type from Payless in Reno.
Payless has 1 rental location in Reno. Take a look at our Payless rental location map to find the best rental cars near you.