Pros: Clean car, very comfortable.
Cons: Pick up line was a bit long.
Cons: It was good
Cons: Staff recommended a switch to AWD. Price went from about $ 250 to $950.
Cons: Waited over an hour to pick up because only 2 employees were working to help customers from Budget and Avis. One of the employees was also helping the ‘fast track’ line. Poor management.
Pros: Pick up staff was pleasant
Cons: Get rid of the hidden fees!! Nobody likes hidden fees. Nobody! Just tell us what the real price is online.
Cons: Horrible service, challenging return
Pros: Drop off at lake tahoe was expensive, but worth it.
Cons: Unknowledgable staff - did not know drop off hours for lake tahoe location. They were sure I could drop it off anytime before 8am the next day, but 5pm was the latest
Cons: I reserved a 4WD SUV with snow tires so I could drive to Tahoe through a blizzard. Budget didn't have one available. So I went next door to Hertz. Never use Budget again.
Pros: friendly staff
Cons: they don't answer the phone at the reno location. there is no manual in the car. beware that there is an early drop off fee. thank goodness i read the fine print. before renting i called budget and was assured the SUV;s were AWD only to find out at check in they weren't, adding another $500.
Pros: the staff was very friendly
Cons: i called budget before i rented the car to make sure the small SUV's were AWD and was assured they were, only to find out on check in they weren't so there was another $500 added to my rental fee. beware of early return fees. also they don't answer the phone at the reno airport location.
Easy and Quick Pickup
Pros: I was greeted by a very friendly customer service representative who took the time to explain the insurance policies, while also getting me prepped and ready to go for my road trip in no time. I was given a VW Beetle and it was in great shape and drove very smoothly.
Great, no hassle experience!
Pros: Great, no hassle experience!
Luxury (Chrysler 300 or similar) is the most frequently booked rental car type from Budget in Reno.
Budget has 2 rental locations in Reno. Take a look at our Budget rental location map to find the best rental cars near you.