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Book Payless car rentals in Norfolk

Driver's age: 26-65
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Payless car rental prices in Norfolk

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Economy car
Economy
M
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Compact car
Compact
M
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Intermediate car
Intermediate
M
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Standard car
Standard
M
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Full-size car
Full-size
M
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Luxury car
Luxury
M
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Minivan car
Minivan
M
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Passenger van car
Passenger van
M
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Commercial car
Commercial
M
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Pickup Truck car
Pickup Truck
M
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Reviews for Payless in Norfolk

Overall Rating4.6 MediocreBased on 24 reviews
Cleanliness
5.0
Comfort
5.5
Overall
4.6
Pick-up/Drop-off
4.3
Value for money
5.1

Recent reviews

Traveler rating
1
1
1
2
2
0
12
Find reviews that mention:
1.9
They don’t exist. Budget/Avis at the airport honored the reservation. It took a while to even find out that is how it works. The Payless website said to go to the budget/Avis counters to get shuttle service off site but there is no one off site. Budget was great, but only had one person at the counter and a lot of people to take care of. It took about an hour to get through the line.Reviewed Jun 17 2021
review fromkayak
3.9
Transaction was through hotwire. Their emailed instructions directed me to a shuttle bus pick up. After waiting almost an hour, I looked up the company on the airports website and it said to go to the Avis counter. They were very helpful. Wish I hadn't followed the emailed instructions.Reviewed Jun 17 2021
review fromkayak
2.0
Pros:Location was closed, had to pay for a cab to and from off airport location to find this out.Cons:Don't rent vehicles from locations that have been closed for monthsReviewed Sep 21 2020
review fromkayak
2.0
Pros:nothingCons:there is no payless at the norfolk airport. they are shut downReviewed Sep 15 2020
review fromkayak
2.0
Pros:NothingCons:I made a reservation, and when I went to pu the car it was not available. Whats the point of making a reservation if your not gonna uphold it.Reviewed Aug 30 2020
review fromkayak
2.0
Pros:Nothing this place is a joke do not rent a car from anyone other than hertz or enterprise. These people will run you through the ringerCons:Everything, no counter in the airport, finally get to the offsite rental place and it’s closed..... every single other car rental place was open except these jokers. Kayaks office is closed they were no help. Payless says I need to call kayak, kayak says I need to call Payless. After the run around for 5 hours on the phone I went and rented a car from enterprise for cheaper and much better customer service. Stay away from kayak and Payless car rental.Reviewed Jul 19 2020
review fromkayak
5.2
Cons:Never prepay. Made everything so much more difficult. Would not let me alter a single thing about the reservation. Even to pick the vehicle up 10 hrs early because our flight was changed. I was also willing to pay the difference. When I could get the vehicle, they did not have the size car I rented. I needed a car that seated 6. When they offered a van that fit 12, I was willing to take it. However, they wanted me to pay the difference.Reviewed Jun 30 2020
review fromkayak
2.0
Pros:Payless was an absolute failure. After confirming the reservation hours before arriving early, we were met with a sign on the door indicating that the computers were down and we could complete the Reservation pickup at the local Avis location. At the Avis we were instructed that they were simply honoring the Payless reservation pricing and we would have to negotiate the reservation refund with Payless. Additionally we watched the same scenario unfold with others in the Avis line along side us trying to complete their Payless reservation. After the reservation debacle Payless was unreachable for a refund. Additional we were unable to reach anyone through the third party website. All this was 4 days ago and we are still trying to get a refund of hundreds of dollars for a car rental reservation we never received. It is fraudulent experiences such as this that deter consumer trust in the online reservation process. We will think twice before using such services in the future.Cons:Every aspect of this transaction could have been better from transparency of technical difficulties during the early reservation confirmation the day of ...to the current impregnable wall of communication and cooperation presented in an unjust attempt at withholding what should have been an instant and uncontested refund.Reviewed Jun 21 2020
review fromkayak

Other suppliers in Norfolk scored

Where can I find Payless car rentals in Norfolk?

Address

3444 North Military Highway

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:00 - 12:30
Sunday09:00 - 18:00

Phone

+1 757 855 0977
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Good to know

Most popular car type

Standard

Top tips for renting a car from Payless in Norfolk

  • Intermediate rental cars from Payless in Norfolk are around 59% cheaper than other car types, on average.

FAQs about renting a car from Payless in Norfolk

  • What is the most popular rental car from Payless in Norfolk?

    Standard (Ford Transit or similar) is the most frequently booked rental car type from Payless in Norfolk.

  • How many car rental locations does Payless have in Norfolk?

    Payless has 1 rental location in Norfolk. Take a look at our Payless rental location map to find the best rental cars near you.

  • Does Payless have a car rental location at the airport: Norfolk airport (ORF)?

    Yes

  • Does Payless offer shuttle or airport pick-up services from Norfolk airport (ORF)?

    Yes

See more FAQs

Everything you need to know for your Payless car rental in Norfolk

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Learn more about Payless car rentals

Search for cheap rental cars from Payless in Norfolk with KAYAK and rent a car from Payless that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Payless rental car deal in Norfolk.