Book Payless car rentals in Kailua-Kona

Reviews for Payless in Kailua-Kona

Recent reviews

Traveler rating

Wonderful

7

Very good

6

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

6

8.0

Car was great. Very clean. Check in was very slow. One person working and he took forever!Reviewed Mar 3 2024

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4.0

Bald tires, worn brakes, stunk like who know what. Staff was great at pick up. Drop off guys computer had to be restarted a couple times. Kona and the people were fantastic.Reviewed Oct 13 2023

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8.0

Cons:The cost of the rental reported by Payless was less than what we paid Priceline.Reviewed May 25 2021

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2.0

Cons:30 minute wait to get our car. Car was dirty and in terrible shapeReviewed May 22 2021

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10.0

Pros:The staff was so nice and friendly. I had to wait about 5 minutes before I spoke to an agent which was fine. Then we had about a 8 minute wait till the car arrived. It was clean and good for us.Cons:I’m not sure I agree with the “film the car as insurance that you got it in this condition”. In Maui I had a real person with a different company and I like that more.Reviewed Apr 16 2021

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8.0

Pros:Clean, good-working car. Drop off was easy and quick.Cons:Picking up the car took over an hour. The staff was friendly but did not seem very concerned about getting people taken care of in a timely manner.Reviewed Apr 13 2021

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4.0

Cons:Super long wait upon pick up. And then the car had a bad battery. Had it jumped twice and exchanged the car for a worse car...Reviewed Apr 13 2021

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10.0

Pros:The staff at check out and check in were all super friendly and helpful.Cons:I guess the Payless company is a small part of the volume as the 'paperwork' was actually paper for our rental. Would've been nice to have it electronicReviewed Dec 30 2019

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8.4

Pros:Friendly staffReviewed Dec 1 2019

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6.4

Pros:The staff was helpful and nice. The drop off took a longer. The hand-held machine did not read my return so I had to go to reception to check-in.Reviewed Aug 6 2019

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9.2

Pros:Staff was great. Drop off was easy. Shuttle drivers were friendly.Cons:The front passenger seat had spill stains on it and the car was malodorous for a short while if we left it locked up for very long in the heat w the windows rolled up.Reviewed Aug 5 2019

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2.0

Cons:1 hour 15 mins standing in line... BSReviewed Aug 4 2019

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• What is the most popular rental car from Payless in Kailua-Kona?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Payless in Kailua-Kona.

• How many car rental locations does Payless have in Kailua-Kona?

  Payless has 1 rental location in Kailua-Kona. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes