Pros: The car was clean
Cons: The pick up line was ridiculously long and took forever to get a car and drop off felt rushed like cattle
Cons: There was an extremely long line for pick up. The entire process took close to two hours, which caused me to miss an appointment. Terrible experience.
Cons: Rude customer service and long waiting lines
Pros: Staff was pleasant, and helpful. They were later great in helping me find a new car after the first one they offered was not what I wanted.
Cons: Drop off was confusing. There are multiple car agencies dropping off at the same tine. The (AVIS) attendant was inattentive/ rude and got my email address wrong. He was on the phone with a friend the whole time and barely responded to me when I went back and told him that I had not received an email with the closeout and I had to later call Payless to have them send me the actual bill and closeout.
Pros: Pick up was terrible. Payless Denver location has been combined with Budget and Avis. Line was out the door and took over an hour to get through.
After that, all was good. Car was clean, drop off was great.
Cons: Pick up
Pros: Fast, and friendly staff
Cons: Free upgrade!
Cons: Pick up was confusing and took a long time. I was charged three times the quotes rate with no explanation as of yet.
Cons: The check in process was a bit frustrating but the vehicle was perfect and clean. The drop off process was handled with ease.
Cons: Lines were long and moved very slowly. Cars were not ready for most customers so had to sit and wait for your car after standing in the long line.
Pros: The staff member’s attitude and borderline rudeness was unbecoming a customer service operation.$
Cons: My Denver experience was great with one weak link, the return agent.
Pros: Staff was not friendly and seemed like they were rushing everyone through. I did not like anything about my experience.
Cons: Customer service, cleanliness, organization. We ended up getting stuck in a Ford Fiesta even though we paid for a bigger car. Terrible customer service.
Cons: Nothing! Smooth and speedy departure and drop off! Loved it!
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Denver.
Payless has 1 rental location in Denver. Take a look at our Payless rental location map to find the best rental cars near you.
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