Book Hertz car rentals in Lake Charles

Reviews for Hertz in Lake Charles

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

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Okay

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Fair

0

Mediocre

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Poor

1

2.0

Pros:No staff at the office. The office was closed due to weather. But the weather was great that day. I took a $30 uber to Hertz be stranded. Worst experience ever!Cons:Anything would have been better. Employees present would have been a great luxuryReviewed Feb 27 2021

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10.0

Pros:Great experience. Amazing custumer service.Reviewed May 15 2018

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6.0

Cons:This location seems to be chronically understaffed.Reviewed Mar 8 2018

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5.2

Vehicle was smoked in and charged extra dayPros:Good value Hyundai Sonata was nice vehicle Comfortable to drive Easy to reserve using KayakCons:Charged and extra day when I was about 30 minutes past return time. Picked up vehicle and you could tell they tried to cover up a smoking smell. Especially bad in trunk.Reviewed Jul 10 2017

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10.0

great experiencePros:car was an upgrade from what I originally ordered and I had to add a day to the rental...I was allowed to do that at the same discounted rate as original order! Great to hear!Cons:Fortunately, I had a corporate # code because I only had a debit card to use.. Would be great if debit card was acceptable once credit check is passed.Reviewed Mar 2 2017

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2.0

Did not inform me the age limitCons:I paid for the car reservation online where it asked me my age multiple times. I went to pick it up weeks later. They let me pay for it online but I was under 25 so they couldn't accept my payment for the deposit and if I did pay cash it would more than double the price of the car. There was no age limit on the site. The only thing it said was had to be 21. I was late for my trip, have no money to use on vacation be cause I had to find an alternate was to get there, and have to wait 10 days for a refund!!Reviewed Feb 28 2017

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8.4

Pros:Car was real nice!Cons:Overcharged us! Paid for a full size and they gave us a compactReviewed Dec 6 2016

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10.0

Pros:Everything was wonderful! The employee was also great! Thanks and I will be using you guys for now on!Reviewed Sep 5 2016

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More

• What is the most popular rental car from Hertz in Lake Charles?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Lake Charles.

• How many car rental locations does Hertz have in Lake Charles?

  Hertz has 2 rental locations in Lake Charles. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lake Charles airport (LCH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lake Charles airport (LCH)?

  Yes