Book Hertz car rentals in Jackson

Reviews for Hertz in Jackson

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

3

2.0

Hertz cancelled the rental and said there were no vehicles available. Kayak, you need to get you process better and more accurate.Reviewed Feb 19 2024

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2.0

Pros:Never got a car, so nothing to like.Cons:I was sent to a pick up location that had been closed for years. Had to travel 10 miles to another location, then told I wasn’t in their system so no car available. Thank goodness Budget was right next door.Reviewed Apr 18 2021

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10.0

Pros:First time customer. No wait and no long paper work to fill out.Cons:More Variety to choose from.Reviewed Sep 29 2020

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2.0

Cons:I had to cancel my trip because the rental location was didn’t exist and I had to spend more money on Uber back and forth to hotel and car rental places.Reviewed Dec 23 2019

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5.2

Cons:The associate at the Jackson Hertz was very unhelpful and discourteous. I reserved a mid-size SUV and on the reservation it said, “Jeep Cherokee, Ford Escape, Toyota Rav-4, or similar model.” However, the associate would not let me rent a Jeep Cherokee without paying for an upgrade.Reviewed Aug 13 2019

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8.0

Pros:It was fine.Cons:The car not smelling like cigarettes Would have been great. I think smokers can’t read signs on windshields.Reviewed Aug 3 2019

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2.0

Pros:The car itself was nice and drove well.Cons:I selected the Lakeland Dr office on the map and completed the reservation process. Unfortunately, I did not read the confirmation. Went to pick up the car at the Lakeland Dr and they did not have reserv. The reserv was at a site 20 min away, which was not on map when I selected!Reviewed May 15 2019

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8.4

Pros:nice clean car, easy to pickup and easy to returnCons:my flight was delayed and I arrived about 4 hours later than expected. When I got there, they were out of cars for myself and two others. They had to go and retrieve them (not sure from where). The staff was great and kept us informed and apologized for the delay.Reviewed Feb 25 2019

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2.0

TerriblePros:NothingCons:Everything . I didn’t even get my carReviewed Jul 15 2018

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2.0

No car upon arrivalPros:NothingCons:After waiting in line I was told that they did not have phone number on file so they could not call me to let me know that they did not have any cars.Reviewed Apr 6 2018

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2.0

Pretty much a nightmare experience from the first minutePros:Location was convenient to the airportCons:I got the run-around for more than 1 hour and ultimately we had to call corporate to get a car issued. The car I ultimately got was not the car I had reserved and was not very comfortable (a very basic Toyota RAV 4 instead of a Chrysler 200). I had lost my drivers license and my state issued a paper license to be used with an older expired license and the clerk at the counter refused to accept it even though it was a state-issued license. Manager also refused, even when told that the Hertz agreement only states that the driver must present a valid license (which I did). He told my husband that if we read the internal documents from Hertz (how in the world would anyone have access to this stuff?) we'd see that paper licenses were not acceptable. 2 calls to corporate only confirmed what we knew--a paper license issued by the state was indeed valid. 90 long minutes later, a car was ultimately issued. We have never had such poor customer service from a rental car company.Reviewed Nov 1 2017

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10.0

Pros:very profesional and car was clean and well equipCons:everything was great no complainReviewed Aug 31 2017

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More

• What is the most popular rental car from Hertz in Jackson?

  Standard (Chevrolet Colorado or similar) is the most frequently booked rental car type from Hertz in Jackson.

• How many car rental locations does Hertz have in Jackson?

  Hertz has 3 rental locations in Jackson. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Jackson-Evers Intl airport (JAN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Jackson-Evers Intl airport (JAN)?

  Yes