2.0
the car was not available at the scheduled pickup time. I had to wait 80 minutes for a car to be returned and cleaned. There were 4 other people in front of me waiting for a car to become availableReviewed Jan 11 2024
review from 8.4
Pros:YesCons:The pick up agency tried to rent me the wrong size class car, and if I hadn't called them out on it, would have been charged for the smallest car they had when infect I paid for bigger.Reviewed Jan 27 2020
review from 9.6
Pros:Great staff, easy pickup and drop-off, no issues and good clean carsCons:Better signage in cape Canaveral location, but it's only due to hurricane damage - so understandableReviewed Dec 16 2019
review from 5.2
Cons:They did not have the level of vehicle we reserved and were not helpful accommodating us even though it was their mistake.Reviewed Oct 21 2019
review from 2.8
Pros:The vehicle was nice but filthy.Cons:Check-in was slow and disorganized. Was blamed for damage already on vehicle.Reviewed May 30 2019
review from 6.4
Pros:Making the reservationCons:Not being told that they don't have a car for me and it could be 3-4 hours before they do. Being told that others made reservations before mine and they will come first. Being charged an additional $40 for an upgrade if I really needed a car right now. Person acknowledging that they know it issueReviewed Apr 8 2019
review from 2.0
Cons:The problem wasn’t with hertz, it was with kayak. I reserved a car, thru kayak, walked a couple miles to get to hertz, only to find out that there wasn’t ANY cars available. Don’t make reservations thru kayak.Reviewed Mar 24 2019
review from 5.2
Great rental, but long waitPros:Rental was quick, once I reached the counter. Car was just as advertised. Associate at the counter was courteous.Cons:It was a very long wait at Hertz, Cape Canaveral. I was only 5th or 6th in line, but I waited over 30 minutes. Also, to make matters worse, there was no AC in the building.Reviewed Aug 4 2018
review from 10.0
Beats airport rental feesPros:Easy pick up and drop off experience. Great value as well - much less than if I rented at the airport!Reviewed Nov 29 2017
review from 10.0
Cons:GOOD customer servicesReviewed Nov 20 2017
review from 9.2
The staff was very accommodating given my wiring hours and need for aPros:Very accommodating staff, was helpful with my work hours pushing my pick up time later than I expected. They were also professional when noting the cars condition before I️ took it.Cons:Ergonomics of the front door entry took some getting used to.Reviewed Nov 15 2017
review from 10.0
Great Hertz rental place in Cocoa BeachPros:Agents were great, car was awesome.Cons:They need a new sign it was hard to find. I guess it was damaged by the hurricane. Trust your GPS and look into the parking lot for the yellow trucks.Reviewed Nov 14 2017
review from