Book Enterprise Rent-A-Car car rentals in Warwick

Reviews for Enterprise Rent-A-Car in Warwick

Recent reviews

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Wonderful

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2.0

Through Kayak rental was made. I called Enterprise the night before rental pickup to verify purchase and they said all all was okay. I asked to talk with local Enterprise. They said they were out of cars and would NOT honor the rental. I ended up getting a car from Alamo at TF Green airport. I’ll probably never try Enterprise again and maybe not Kayak First time in 30 years that has happened. Never once booking directly with Avis, Hertz or Alamo.Reviewed Jan 3 2024

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4.0

Pros:The staff in Warwick were very friendly and helpful. The staff in Atlanta was God-awful.Cons:The car smelled like a cheap motel and cigarettes. The drop-off process was unclear, the staff member was rude and completely unhelpful.Reviewed Dec 23 2020

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10.0

Pros:Car was greatCons:There was no way to get employees attention inside the building. I had no way of knowing if they saw me and someone was coming to help or not.Reviewed Sep 29 2020

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6.8

Pros:Staff was friendly, helpful and proactive. Thumbs up for this crew working at this location.Cons:I understand about not letting people go inside due to pandemic issues. But please find a way to accommodate customers while waiting outside without having to be exposed to sun and rain. There must be a better way to operate. I also fell bad for these young staff working under these poor conditions. This is purely a top management responsibility.Reviewed Sep 9 2020

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2.0

Pros:I had a reservation for 6pm. I called to let them know I was on my way. They said we close at 6pm. I said how was I able to make a reservation for 6pm of you close at 6pm. He said "how far are you?" I will wait, When we got there we called, no answer and the door was locked.Cons:If he was nor planning on waiting for us then he should have said that on the phone and not made us waste or time.Reviewed Jul 7 2020

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2.4

Pros:Staff friendly, but incompetent. Lots of opportunity for training here.Cons:1) Have the vehicle ready for pickup at the appropriate time. Ours was dirty, and had less than 1/4 tank of gas. 2) Improve team communication. We reserved an SUV because we were 5 traveling together, and I communicated this to the Enterprise staff twice. They still got it wrong. I told them early on the morning of our rental when I called (per their request) to confirm the rental. I told them again when we called for pickup at 3:45 pm. They showed up in a sedan that held 4 (including their driver), so half of our party had to wait at the train station for another pickup. 3) VERY long delay at pickup due to issues #1 and #2. They offered to put gas in the car, and we agreed, thinking that the amount of gas in the car at that time wouldn't even get us out of town. But their gas run took 40+ minutes. Did they go all the way to the airport for it? As a result, instead of slipping out of town before rush hour, we had to drive into the heart of it. They should have warned us of the distance they had to travel for the gas, and the amount of time it would take. 4) No ice scraper in a vehicle, in the winter, in New England. Had to ask for that too.Reviewed Jan 28 2020

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2.0

TerriblePros:NothingCons:We ordered online. Got the confirmation and then once we were in the Uber on the way to the pick up, Enterprise called to tell us they had no cars available. No care and out $25 for the Uber ride. I’ll never rent from Enterprise.Reviewed Aug 4 2018

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5.2

Pickup and especially drop off took too longPros:Comfort of upgrade. Pleasant demeanor of site manager. Location.Cons:Took forever to drop off. Car workings not adequately explained. Unavailability of my preferred vehicle size not forewarned. Hard sell of unnecessary coverage.Reviewed Jul 21 2018

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2.0

Reservation NightmareCons:Booked a res at store near me agent said it was for another location, but was 2nd time that week it happened. Short on time we tried a different location, after confirming this other location had cars avail she transferred my res and I drove 30 mins out of my way. Sat in traffic got to other location only to find they had NO rentals avail. I booked this res a week prior. Store mgr said he'd find me a car, offered an upgrade (reserved full size). I was given a compact sport suv. This was, after sitting in their store for another 30 mins. Then after returning the car I was charged $44.00 more for returning 2 hours late due to traffic (I called ahead).Reviewed Jul 11 2018

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10.0

Pros:The staff were friendly, upgraded the car and waivered part of the deposit fee so we were able to have more spending money on our trip.Cons:I liked everything about this service and would use it again to go on a road trip.Reviewed May 28 2018

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2.0

Enterprise rental office was closed.Cons:Reservation was online and I had Scheduled pick up at 12pm. The reservation confirmation letter should have NOT allowed that pick up time since it was Close by noon. I lost time and money paying taxi fare to the closed enterprise office, an additional taxi fare to return to the airport and a much higher costs for Enterprise car rental at the airport, which unfortunately I was trying to avoid since I was traveling in a tight budget.Reviewed Nov 14 2017

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10.0

ExcellentPros:They didn't have my car but gave me great alternative options and they were very quick and friendly.Reviewed Jul 6 2017

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More

• What is the most popular rental car from Enterprise Rent-A-Car in Warwick?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Warwick.

• How many car rental locations does Enterprise Rent-A-Car have in Warwick?

  Enterprise Rent-A-Car has 3 rental locations in Warwick. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes