Pros: Nice staff. Drop off very easy.
Cons: Car could have been better for the price.
Pros: Free upgrade when no compact cars were available.
Pros: Easy to get to
Cons: Cut back on trying to sell upgrades
Cons: I had to cancel my flight due to covid. I couldn’t access my car rental info to cancel it. There were no email to let me know prior to my cancelled trip. I hope I’m not being billed for it. Thank you Forrest
Pros: Cecilia at the Portland airport was great. She made a frustrating experience better, was helpful, kind, and really helped us out. She was the redeeming factor of our trip. The car we rented was nice, clean, and drove smoothly.
Cons: Staff was terrible. We got a flat tire and no one we contacted was helpful. Lyric in particular was rude, dismissive, and condescending when we had to get another rental car from the airport (after enterprise had us drive with the tow truck driver 50 miles). The price was not clear upfront and we had up sell charges we were not aware of. Different staff gave different price quotes and were not knowledgeable. We bout the drivers rental insurance and yet were still charged for the flat and the tow. We will not be using enterprise again, or booking through a third party either.
Pros: Everything was easy and smooth. Always have had great experiences with Enterprise.
Cons: Available at one of the non-airport Enterprise locations.
Pros: the reservation i made I thought was at the airport instead it was 20 miles away so i end up pay a different price then what i suppose to pay
Cons: find another car rental company
Pros: The staff who took car back had excellent customer service
Cons: The person who we first got car from was not very knowledgeable
Pros: Staff performed like clockwork in difficult conditions.
Cons: Without an indoor office, some kind of out door awning would have helped.
Pros: they were nice and efficient
Cons: I scheduled the pickup for 12 but that’s the time they closed so everything was incredibly rushed, causing us to miss an issue with the bumper that they then tried to charge us for that issue at drop off. Incredibly frustrating.
Pros: Staff was friendly, pick up and drop off were easy and felt safe. Very communicative!
Cons: Drop off times were very limited and difficult to work around for my schedule
Supplier Choice (Class Special Car or similar) is the most frequently booked rental car type from Enterprise in Portland.
Enterprise has 12 rental locations in Portland. Take a look at our Enterprise rental location map to find the best rental cars near you.