Pros: Good, clean car. Friendly service.
Cons: Didn’t like finding out about the two types of insurance that I needed to purchase until I arrived to pick up the rental. Would prefer to see that itemized ahead of time on either the app or the website. It significantly raised the price overall.
Wrong car is only one left
Pros: Car was clean in good shape and ready to go
Cons: I had reserved a full size car when I got there I was told I was getting a free upgrade to a Jeep only problem is I was going to travel 5 hours on the interstate. When I asked about turning down the upgrade she said it's the only car we have left. But when I went out to get the Jeep the parking spots were full.
Pros: nice vehicle.....good ride
Cons: cost of extra driver very high!
Cons: I did not take this rental. From the picture shown when booked what was an SUV they offered me a large mini van they had no decent cars to offer. I went to another rental place and got a vehicle
Cons: When I got there I was told that they did not have a vehicle available and they did not offer any additional options for me to get a vehicle. I was forced to go to another location to rent a vehicle. Enterprise has horrible service.
Cons: Unmanned desk. Not answering phone. Assisted by the Alamo attendant.
Pros: Blake Cook went out of his way to make sure my vehicle was available- they had to obtain it from another Enterprise location. He was kind, courteous and respectful. On the return both Christopher Moss and Blake assisted me and I would recommend them.
Cons: Did not have the vehicle that I requested. Had to rent from another agency.
Love the Pepsi blue car!
Pros: I loved not having to use the key in thus 2016 Ford Fusion!! Staff was the very best!
Cons: I'm short. Because I had to have the seat so close to the steering wheel it was a pain getting in and out. Poor design in that area! But not your fault!
Enterprise has 2 rental locations in New Bern. Take a look at our Enterprise rental location map to find the best rental cars near you.