Book Enterprise Rent-A-Car car rentals in Ann Arbor

Reviews for Enterprise Rent-A-Car in Ann Arbor

Recent reviews

Traveler rating

Wonderful

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Very good

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Okay

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Fair

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3.6

Pros:Staff at pickup was efficient and friendly.Cons:Car had low tire pressure warning light on at pickup. Tire lost pressure overnight. Drop off location as promised on reservation was closed with no drop box. Took car to other location, and they were unable to take me 3.2 miles back to the closed location due to COVID. Told me to leave keys with car dealer and they would pick up when they had a chance. Website info on drop off locations was incorrect. Limited weekend hours are problematic. I now don’t know whether my car has been returned and how much extra I will have to pay due to the inaccurate information provided. If your motto for years is “we will pick you up,”, you might want to notify folks that you are unable to do so more clearly.Reviewed Nov 8 2020

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9.6

Pros:Best rental car ever. We have had a Range Rover as rental car. Drove a lot of miles without any difficulty.Reviewed Jul 20 2020

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10.0

Cons:Great experienceReviewed Mar 31 2020

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4.0

Cons:Not switching me to a gas hogging mini van. Your website was supposed to put me in a Vera and instead I got a gas hogging minivan. At least you could have lowered my rateReviewed Jun 7 2019

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5.2

Cons:I had to clean the entire fan upon arriving at home after pick up. It appeared the van was vacuum but not wiped down or cleaned. There was dirt all over the seats and food in the cup holder. Really disappointing. Also the gas tank only had 5/8 of gas in it...Reviewed Apr 10 2019

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10.0

Pros:I LOVE THAT AT THIS LOCATION THERE IS PLENTY OF FREE SAFE PARKING TO LEAVE YOUR CAR WHEN PICKING UP YOUR RENTAL. The counter staff are especially friendly and go out of their way to make sure you get a car you will enjoy driving. Love them!!Reviewed Feb 13 2018

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10.0

Pros:Easy quick and great experienceReviewed Dec 17 2017

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8.8

A satisfied customerPros:The surprising part for me was I asked for a nissan altima and instead was given a nissan murano! My wife and son were so excited because it was the vehicle that I wanted to rent before the purchase. It drove like a champion I loved it so much we are thinking about purchasing one!Cons:Overall I was satisfied so no complaints.Reviewed Aug 23 2017

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8.0

SatisfactoryPros:The customer service was good.Cons:They didn't have the rental vehicle ready that I had reserved/requested ao we had to pay more to get the next vehicle class that was ready. Also car wasn't properly inspected. Left front turn signal was inoperative. We didn't know this until we were over an hour away.Reviewed Jun 12 2017

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10.0

Detroit EnterprisePros:Everyone from the shuttle drivers to the people on the desk was friendly and helpful. Coming from Detroit from Florida in December was slightly traumatic. When i got to my car, Steve, had turned on the heater full blast. Steve is my favorite.Cons:Next time I visit during the winter, I will upgrade to a sturdier car. The Mitsubishi Mirage I had was no match for the first snow storm of the season.Reviewed Dec 13 2016

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10.0

Great experiencePros:Very helpful staff, nice vehicle (received an upgraded one for same price), moreover they picked me up and dropped me off. Couldn't have expected a better experience than this one!Reviewed Dec 9 2016

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10.0

Great experiencePros:Great price and vehicle. We traveled to the east coast and enjoyed the vehicle and the trip.Reviewed Oct 17 2016

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More

• 4.0 /10Budget Car Rentals at Ann Arbor
• 5.7 /10Hertz Car Rentals at Ann Arbor

• What is the most popular rental car from Enterprise Rent-A-Car in Ann Arbor?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Ann Arbor.

• How many car rental locations does Enterprise Rent-A-Car have in Ann Arbor?

  Enterprise Rent-A-Car has 4 rental locations in Ann Arbor. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes