Book Dollar car rentals in Rome

Reviews for Dollar in Rome

Recent reviews

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2.4

Pros:Location in terminal.Cons:Horrific experience with Hertz in Rome Fiumicino. Rented a car that had a tire blown as soon as I started driving it. Called the Hertz location in Fiumicino and no answer. Called multiple times, but no answer. Had to call the US number only to get transferred to Road Side assistance for Canada? Ended up changing the tire myself then drove to my hotel. Kept calling Hertz in Rome (total of 8 times that day) but no answer. Tried calling Naples (no answer), Milano (no answer) and Salerno (answered but told me I wasn't covered because Hertz had franchised their business in Italy?). Suggested I pay for the flat myself and be on my way. In order to salvage my trip, I did just that. Only to find that the tire had prior damage in two places and it was unlikely that it could withstand another "patch" job. Nevertheless, I paid the fee for just that and tried to get ahold of Rome Hertz another 14 times over 4 days. No answer! The car sat parked because the newly patched tire went flat again! Seriously, I can't make this stuff up. Called the US again without help as they simply said I needed to deal directly with Rome Hertz only. I used Twitter to get a road side assistance number for Italy and the towed the car finally, while I had 5 days left on my rental. They refused to take me to Hertz to get a replacement saying I needed to pay a taxi for that (I was 60 miles away from the nearest location). I simply told them to keep the car and I would deal with it upon my return to Rome via another means. When I got to Rome, they had the nerve to charge me for a one way drop off charge in addition to my full contracted rate. NEVER AGAIN WILL I RENT FROM HERTZ/DOLLAR/THRIFY.Reviewed Aug 26 2020

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10.0

Pros:Easy pickup and drop off next to airport. Convenient key drop.Reviewed Jul 27 2020

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10.0

I will go back to the same place and get a carPros:Car was new and clean. Good people .next time I will go and rental a car there excelente.10Cons:The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.Reviewed Sep 12 2018

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6.8

Great car--ridiculous pickup and dropoffPros:Fantastic car. Comfortable and drove well. New too.Cons:Having to wait 2 hours in Rome to check-in with our reservation. A line ordering system that did not make any sense (draw a number for two other companies but not Dollar). Then, stand around because there was only standing room only. Really not efficient.Reviewed Jul 3 2018

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10.0

Pros:Car was virtually new and great for our vacation.Cons:Wished for an explanation of some simple things -- how to buy gas or turn on the A/C.Reviewed Jun 13 2018

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5.2

Chaos at pick-upPros:Great little car (Fiat Panda) to drive through narrow Tuscan city streets.Cons:Pick-up was chaos: We had booked the car at Dollar, but no Dollar was to be found at the pick-up in the airport in Rome (we were not aware that Dollar was a Hertz company, nor were we informed). The queue to pick up the car was very long, and it took approx. 1.5 hours before it was our turn. Overall, a very poor car pick-up experience.Reviewed Jul 20 2016

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More

• 4.8 /10Avis Car Rentals at Rome
• 5.5 /10Budget Car Rentals at Rome
• 6.1 /10Hertz Car Rentals at Rome
• 7.4 /10Sixt Car Rentals at Rome

• What is the most popular rental car from Dollar in Rome?

  Intermediate (Kia Sportage or similar) is the most frequently booked rental car type from Dollar in Rome.

• How many car rental locations does Dollar have in Rome?

  Dollar has 11 rental locations in Rome. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Fiumicino airport (FCO)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Fiumicino airport (FCO)?

  Yes

• Does Dollar have a car rental location at the airport: Ciampino airport (CIA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Ciampino airport (CIA)?

  Yes