Book Dollar car rentals in Naples

Reviews for Dollar in Naples

Recent reviews

Traveler rating

Wonderful

0

Very good

2

Good

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Okay

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Fair

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Mediocre

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Poor

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8.0

The rep of the airport (in the Hertz dept) was great, kind and very helpful.Reviewed Sep 16 2023

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4.0

Cons:Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.Reviewed Jan 25 2021

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10.0

Pros:No problems from beginning of rental till I turned the car back in.Cons:A little discount for turning the car in several days early.Reviewed Apr 1 2020

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10.0

Pros:Service & managerReviewed Feb 18 2020

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2.0

Pros:The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.Reviewed Feb 14 2020

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10.0

Pros:the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workReviewed Dec 16 2019

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8.8

Pros:Very easy drop off.Cons:Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.Reviewed Dec 7 2019

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10.0

A Pleasant ExperiencePros:The agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.Reviewed Apr 27 2018

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6.4

Cons:Car seat belt system was broken and it set off the warning bell continuously during the entire trip.Reviewed Jan 21 2018

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3.6

Pros:NothingCons:No one was there and had no instructions on what to do where to leave car lots were full . Totally CONFUSEDReviewed Dec 26 2017

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10.0

Pros:The competence of the customer service agent.Cons:Is a Versa an intermediate size car?Reviewed Dec 16 2017

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10.0

Pros:prompt service nice carReviewed Nov 21 2017

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More

• What is the most popular rental car from Dollar in Naples?

  Economy (Scion xD or similar) is the most frequently booked rental car type from Dollar in Naples.

• How many car rental locations does Dollar have in Naples?

  Dollar has 2 rental locations in Naples. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes