Pros: Staff was friendly, quick
Cons: The car smelled like smoke, although it had only had10,000 miles it had a few dings. I paid extra to upgrade, also opted for the prepay gas option. It was deceiving. The advertisement said $2.49/gal for them to fill the car upon return but it was actually a flat fee of $40. I filled the car and it only cost $28.00.
Pros: Helpful, friendly staff
Cons: It was really good
Pros: I had requested full coverage insurance for this rental. The agent who issued the car to me never added that coverage. Unfortunately I was involved in an accident and I was told that I wasn’t covered.
Cons: Having been listened to better at the time of pick up and to have been covered by the requested full coverage insurance.
Pros: Car was perfectly clean, and had better features (forward automatic braking) than most rental cars.
Cons: Car was reported as full but came with 3/4 of a tank, though they did reimburse my refueling. Impossible to add a second driver without both drivers going to the desk, which is much stricter than any other rental company I have experienced.
Cons: No ride was provided to my home
Poor customer service
Pros: Clean and goood quality car
Cons: Poor customer service
Pros: efficient service
Cons: no one at the parking to collect vehicle
Cons: Drop off was OK, but car not ready until 45 minutes after pick up time. And only one lady at the counter handling 3 different car rental companies. She was great, but overworked.
Pros: Cooperative representative, ready good car
Cons: Awkward car return since the attendant in lot can not take care of the full return and so it is necessary to drop off car, and also go to different location for receipt and check out.
Not the car size I booked
Pros: Good staff
Cons: I searched Kayak fir a full size car deals , and your web site shows an offer from Dollar company that I took. When I went to pickup the car they inform me that it will be Nissan Versa!!! Which is a impact car. I had to pay more money to upgrade to full size car.They also charge me much higher for the insurance that the online options.
I paid much more than Kayak price
Cons: early termination fee and other fees
Dollar has 1 rental location in Allentown. Take a look at our Dollar rental location map to find the best rental cars near you.