Pros: The folks at the counter were very helpful and friendly. The car was clean and worked really well.
Cons: Nothing. No suggestions for improvement
Pick up easy
Pros: Very easy to rent
Cons: Had to wait in line. only 1 person working.
Overcharged and incorrect car
Cons: Didn’t get the car that I reserved over 2 months in advance. Was given a smaller substitute car. The car was not well kept at all with stains on the seats. Was charged almost double than what I was quoted.
Cons: I didn’t like how they processed everything, too fast and didn’t have a choice of car. I would of liked a compact with trunk not hatch. And again fast with the check out, I wanted to pay cash and they didn’t even give us a chance to ask if we could. They were only concerned how many miles I put on, and that I parked in the return section. Mind you it’s snowing outside and their parking lot is a mess. Safety first? Lol mileage should be my last concern, And besides I’m paying.
Cons: Car was dirty
Cons: CAR WAS KNOT CLEAN
Fine Print: Read It
Pros: Low price, fast process, easy to pick up and drop off
Cons: Car was obviously smoked in even though they claim a non smoking fleet.. It was like driving an ashtray with leather seats. Froze $200 of credit for 3 days past my drop off as opposed to date of pick up. Was very odd.
Pros: there was nothing to dislike, the car was clean, picked up in Allentown and dropped off in PHI. Everyone was very efficient and friendly. You have a good team in PA.
Pros: I liked the car. I drive a Subaru and was given an Outback by the agent at ABE. She was wonderful. Name? sorry I forgot.
Cons: ABE airport is going through reconstruction and the rental car lot has been relocated temporarily. While I understand the process, Budget has been relocated to the furthest point. My husband was in a wheel chair and it was raining. A porter named Luis was kind enough to get the car for us and pull it to the front entrance. When we returned, I dropped my husband and suitcases off and went to return the car. The attendant for budget said there was no shuttle and I would have to walk back to the airport! The distance was unbelievable!! NO SHUTTLE, NO GOLFCART to transport your clients?? Unacceptable!
Budget Car Rental
Pros: I am a repeat Budget customer. This time, I rented four 12 passengers van from Budget.
Cons: When we came to pick up my cars, we have to wait about 40 minutes for the paper work do to the printer problem at Budget rent center. When we pick up the van, only 3 available and we have to wait another 20 minutes for the 4th van. I paid for toll boxes rental on all 4 vans but we discover that one of the van did not have the toll box. Two van cleanliness was mediocre, when I returned the vans after 9:00PM the location has already closed so we have to put the keys along with the papers work in the box.
Cons: The car rental wasn't entered properly and was not able to close out the rental when I returned the car
Budget has 1 rental location in Allentown. Take a look at our Budget rental location map to find the best rental cars near you.