Playa del Carmen car rentals
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Playa del Carmen car rental information
| Pick-up location | Playa del Carmen |
|---|---|
| Car types | |
| Rental locations | 98 |
| Airport locations | 12 |
Cheap car rentals in Playa del Carmen
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup Truck |
KAYAK’s top tips for renting a car in Playa del Carmen
- Playa del Carmen, Mexico is a beautiful vacation destination for many people, but it is also a remote place which is easiest explored and discovered on your own four wheels. Rent a car for your time in Playa del Carmen to benefit from the flexibility and freedom it can give you. Also bear in mind that the nearby Theme Park and Amusement Park are best reached by car in less than a quarter of an hour and cannot be reached by public transport easily.
- Even though International Airport Cozumel is closer to Playa del Carmen in miles, the best choice is to fly into Cancun International Airport and rent a car from their on-site car hire center, which features the most car agencies in the vicinity including Alamo, Thrifty, and Avis. The drive to Playa del Carmen will take about 45 minutes and goes along the coastal 307 road.
- Driving in Mexico can be daunting for some travelers at first, with safety concerns and the Mexican police who are known to be especially strict with tourists from abroad. However, as long as you adhere to the speed limits, check the car is properly insured, and have all the right documents in place, driving in Playa del Carmen should be no problem; travelers will get to explore the beautiful Tulum Ruins and more within their own time frame and with peace of mind.
- During the morning hours, traffic mostly keeps flowing in Playa del Carmen, but there is some increased traffic during lunch time, around 11am-1pm, when the Cancún/Mexico 307 can get especially clogged up. In the afternoon between 3 to 6pm, traffic also increases regularly during the weekdays so, if possible, try to avoid going out during these times, or circumvent the traffic via the many little side alleys.
- Book your rental car in Playa del Carmen at least 1 day before your trip in order to get a below-average price
- Economy rental cars in Playa del Carmen are around 41% cheaper than other car types, on average
Playa del Carmen car rental experiences: the best tips from KAYAK users
FAQs about renting a car in Playa del Carmen
What type of car is recommended for driving in Playa del Carmen?
Playa del Carmen is one of the most beloved tourist destinations in Mexico for one main reason: the wonderful sunshine and scenic beaches. Make the most out of your stay there and rent a convertible to get the most out of the summer feeling. It may be advisable to not opt for the most expensive car to decrease the risk of being targeted by thieves.
What’s the speed limit in Playa del Carmen?
Speed limits are given in km/h in Mexico and are clearly marked throughout. They must be adhered to at all times. Unless otherwise indicated, speed limits dictate 60 km/h (37 mph) on streets which do not indicate a clear limit, up to 90 km/h (56 mph) on rural roads with two lanes, and up to 110 km/h (68 mph) on highways.
Where are the best places to park in Playa del Carmen?
Finding a parking spot in central Playa del Carmen can be tricky, but street parking is possible, especially on the northern side of the city. Remember to never park on the street where there is yellow curb, as the car would most likely be towed! There are also public parking lots, such as the Parking Lot in Calle 8 Nte 2 or in 15 Avenida Nte LB, which are always a good choice.
How much is gas price in Playa del Carmen?
The average gas price in Playa del Carmen is ₱319.55 per gallon over the past 30 days. Filling up a gas tank costs between ₱3,834 and ₱5,113, depending on the car size.
What is the most popular rental car in Playa del Carmen?
Economy (Nissan March or similar) is the most frequently booked rental car type in Playa del Carmen.
How can I find car rentals near me in Playa del Carmen?
Take a look at our extensive car rental location map to find the best rental cars near you.
How much does an Economy car rental cost in Playa del Carmen?
An Economy car rental in Playa del Carmen costs ₱1,656 per day, on average.
How much does a Mini car rental cost in Playa del Carmen?
A Mini car rental in Playa del Carmen costs ₱6,034 per day, on average.
How much does a Compact car rental cost in Playa del Carmen?
A Compact car rental in Playa del Carmen costs ₱1,466 per day, on average.
Playa del Carmen car rental reviews and directory
Budget
3.8
Poor
47 reviewsCleanliness
4.7
Comfort
4.5
Pick-up/Drop-off
3.8
Value for money
4.1
5 locations in Playa del Carmen
Locations in Playa del Carmen
Av 10 Sur Plaza Paraiso
+52 998 803 1901
Calle 1 Entre 15 Y 20
+52 984 803 1901
Calle 4 Notre
+52 984 879 4137
Fed Cancun Chetumal Km 296
+52 988 246 2014
Paseo Xaman Ha, Lt. #2
+52 998 246 2014
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Apr 2021
Pros:
The staff were friendly.Cons:
The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.2.0 Poor
Nov 2019
Pros:
Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Cons:
Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.4.0 Mediocre
Dec 2018
Cons:
They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.2.0 Poor
Apr 2018
Pros:
Air conditioned officeCons:
They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.2.0 Poor
Apr 2018
Cons:
After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.Hertz
3.1
Poor
32 reviewsCleanliness
4.1
Comfort
3.7
Pick-up/Drop-off
3.2
Value for money
3.0
8 locations in Playa del Carmen
Locations in Playa del Carmen
5 Avenida X Calle 28 Nte
+52 800 709 5000
Area Comercial Hotel Xcaret
0180 0709 5000
Av 10 Norte Esq 14 Nte Bis
+52 800 709 5000
Av. 15 Local 41pb
+52 999 911 8040
Blvd Aeropuerto
+52 987 869 8184
Central De Autobuses
+52 800 709 5000
Paseo Xaman Ha Mza. 25
+52 800 709 5000
Quinta Ave. & Calle 10
+52 999 911 8040
Filters
Reviews
10.0 Wonderful
Dec 2021
8.0 Very good
Nov 2021
10.0 Wonderful
Mar 2021
Pros:
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Cons:
Don’t try too hard to sell insurance people don’t want.2.0 Poor
Mar 2021
Pros:
NothingCons:
Hertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available2.0 Poor
Mar 2021
Pros:
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Cons:
Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?2.0 Poor
Mar 2021
Cons:
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.Avis
6.6
Okay
7 reviewsCleanliness
8.8
Comfort
7.7
Pick-up/Drop-off
6.4
Value for money
7.3
11 locations in Playa del Carmen
Locations in Playa del Carmen
1ra Sur Por 5ta Av Zona
+52 984 168 2734
Avenida 10 Calle 2 Y Calle 4
+52 984 876 2612
Avenida 10 Manzana 26
+52 984 688 8154
Carretera Fed 307 Km 306 Punta
+52 984 803 8081
Km 282 Puerto Juarez-L21-3
+52 984 188 0008
Km 282 Puerto Juarez
+52 984 159 1600
Lote 4 Manzana 73
+52 984 803 8081
Paseo Xaman-Ha Mzn.25 L-207
+52 984 873 3843
Tulum Playa D Carmen Km 294
+52 984 803 8081
Filters
Reviews
4.0 Mediocre
Mar 2024
10.0 Wonderful
Jan 2020
Pros:
YES, all was good and they spoke english, a real bonus!Cons:
Pick up process was longer than expected, return was quick and easy10.0 Wonderful
Jul 2022
10.0 Wonderful
Nov 2021
4.0 Mediocre
Jun 2021
Cons:
The reservation was clearly indicating a drop off in a different city and the price did changes already when booked this way. We were charged double when we pick up because the drop off in diff city wasn’t actually charged according to Avis, this impacted our budget for the vacation, obviously we could not cancel the reservation cause all out itinerary was planed.. Then, the agency and location indicated in the avis summary was a location that is closed for one year now, we lost time and money going there and we had to go to another agency at the other side of the city that was actually next to where we came from. I will never book again through Kayak again and double check any information supplied by AvisNU Car
5.5
Fair
4 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
6.0
Value for money
8.0
2 locations in Playa del Carmen
Locations in Playa del Carmen
Local 24, Manzana 81 Lote 1, Condo Aldea Thai
+52 998 253 6112
Filters
Reviews
10.0 Wonderful
Jun 2022
2.0 Poor
Jun 2022
8.0 Very good
Feb 2022
2.0 Poor
Oct 2021
keddy by Europcar
5.0
Fair
1 reviewCleanliness
5.0
Comfort
5.0
Pick-up/Drop-off
5.0
Value for money
5.0
2 locations in Playa del Carmen
Locations in Playa del Carmen
Carr Federal Chetumal
+52 998 877 2100
Filters
Reviews
2.0 Poor
Jan 2022
MEXRENTACAR
4.0
Mediocre
2 reviewsCleanliness
4.3
Comfort
4.3
Pick-up/Drop-off
3.6
Value for money
4.3
3 locations in Playa del Carmen
Locations in Playa del Carmen
5ta Avenida, Entre 14 N y 16 N
+52 334 170 8243
Carretera Federal Cancún-Playa del Carmen Km 48
+52 334 170 8243
Playa Del Carmen Airport
+52 33 4624 2114
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
Nothing to like. The office wasn't at the address listed. I asked for help finding it and was told by a local man that they moved to a different location about a block away. He led me there and the office was closed even though I was scheduled to pick up my car. I called the number, left a message, and no one ever called me back, ever. After two hours of waiting I went to the next closest car rental place. The man at the counter said MexRentaCar is notorious for taking more reservations than they have cars, closing the office when they run out, and not notifying people they're out of cars.Cons:
Have a car for me since I had a confirmed reservation, answer your office phone, stay open during your posted hours, notify me of any issues, work your tail off to ensure you have cars for every reservation.6.0 Okay
Apr 2022
Payless
3.6
Poor
8 reviewsCleanliness
3.2
Comfort
4.4
Pick-up/Drop-off
3.6
Value for money
3.6
7 locations in Playa del Carmen
Locations in Playa del Carmen
Av 10 Sur Plaza Paraiso
+52 998 803 1901
Av Norte Mza .62 Reg33 #15
+52 998 886 2812
Calle 1 Entre 15 Y 20
+52 984 803 1901
Calle 4 Notre
+52 984 879 4137
Calle Plaza Marina Local 40
+52 984 873 1395
Carr. Cacun Chetumal Km 309
+52 998 246 2014
Paseo Xaman Ha, Lt. #2
+52 998 246 2014
Filters
Reviews
4.0 Mediocre
Apr 2024
2.0 Poor
Nov 2017
Pros:
This was a complete joke. I asked my boyfriend and roomate, while booking my car rental on Kayak if it was legit, and they assured me it was. Well... It wasn't. I arrived to the car rental shop 'Pay Less Car Rental' to a very rude man, telling me he didn't have my reservation. Even though I had a confirmation number. So after digging he tells me the Luxury SUV we rented, they have never had had in stock. And all that was available was a low end small car. Considering I had 5 people waiting on me to take an 2 hour road trip, I had no choice but to take the car. This car should not be on the road, its old, rusty, dented, and dangerous. The seat belts don't work, It is standard and it barley switches gears, the windows leak, the lock on the drivers door barley unlocks, the wipers don't work, the lights are so dim I can't drive at night, and SO much more. This vehicle is an absolute JOKE and should be taken off the road. At this point I am under the impression that Kayak is not even close to legitimate, and it is a waste of time to book something, that doesn't even exist.Cons:
Everything2.0 Poor
Jan 2017
Cons:
price was way higher than advertised. I didnt rent a car because of it2.0 Poor
Jan 2017
Pros:
NothingCons:
Three of us with families reserved three vans at plays del Carmen, Mexico to drive to chichen itza. We have confirmed reservation numbers from kayak. When we went three to pick vans the didn't even know that we are coming. He had no vans cars or anything to rent to us. All three families stranded middle of no where with kids. Avoid at all cost. Kayak should ban them.2.0 Poor
Dec 2016
Pros:
Absolutely nothing.Cons:
There was a language barrier which normally isn't a big deal and is to be expected. But they told me the final contract could be printed in English which was the only reason we decided to go with them. After payment and a $250 USD hold on our card for the car, they said it can't be printed in English. Too late now, had to go through with it. It was a 3 hour ordeal to get the rental as well. After we turned it back in they said the deposit would be back in our account within 2 days. 5 days later and we're still not seeing the money hit our account. Go with a reputable company. Hertz was right down the street and would have been a much better option.2.0 Poor
Dec 2016
Pros:
Nothing to like.Cons:
I booked a one day car rental for 10$. When I got there, internet was down and the agent told me that there was no way I could rent the car for $10. He said the rental would be much more, and that insurance was required and it was 78$ USD. He was not willing to honor the booking details at all.Infinity Car Rental
3.6
Poor
5 reviewsCleanliness
3.6
Comfort
3.6
Pick-up/Drop-off
3.6
Value for money
3.6
2 locations in Playa del Carmen
Locations in Playa del Carmen
Calle 10 Mz 27 LT 3 entre calle 2 y 4
+52 984 803 3748
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
10.0 Wonderful
Nov 2023
2.0 Poor
Jun 2023
Europcar
3.5
Poor
26 reviewsCleanliness
4.1
Comfort
4.7
Pick-up/Drop-off
3.9
Value for money
3.7
6 locations in Playa del Carmen
Locations in Playa del Carmen
Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso
+52 984 157 9197
Carr Federal Chetumal
+52 998 877 2100
Ctra Cancun Chetumal Km 300
+52 984 179 9252
Oficina virtual, comunicarse al: +52 (984) 873 2820
+52 984 873 2820
Playa Del Carmen, Quintana Roo
+52 984 873 2820
Filters
Reviews
2.0 Poor
Feb 2024
3.9 Poor
Jul 2021
2.0 Poor
May 2021
Cons:
The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.2.0 Poor
May 2021
Pros:
Super rude staff (young guy)Cons:
Staff was so rude that we decided not to rent there and go somewhere else.2.0 Poor
Mar 2021
Pros:
NothingCons:
STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!2.0 Poor
Jan 2021
Pros:
NOTHING! They did not have a car for us! They confirmed that a reservation was made in our name but told us that since the car was not paid for in advance, car was given out to someone else. The site did not request payment at the time of reservation. They offered to give us another car for triple the cost! They told us that you should never use a third party site like Expedia or Kayak so don't waste your time making reservations with this company, they were not even sorry that we got stranded without transportation.Cons:
Honoring the reservation!National
3.5
Poor
8 reviewsCleanliness
5.1
Comfort
4.4
Pick-up/Drop-off
4.8
Value for money
3.9
3 locations in Playa del Carmen
Locations in Playa del Carmen
Av Constituyentes 2
+52 984 877 2900 ext. 244055
Av. Constituyentes #1
+52 984 873 4000 ext. 3055
C 3 Sur 229 Mza 16 Lt 2
+52 984 873 0883
Filters
Reviews
2.0 Poor
May 2021
Pros:
NothingCons:
I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries2.0 Poor
Mar 2021
Pros:
They didn’t actually have any cars to rent out even though they had multiple listings online.2.0 Poor
Jan 2021
Cons:
The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.8.0 Very good
May 2022
2.0 Poor
Apr 2022
2.0 Poor
Dec 2021
Alamo
3.2
Poor
12 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
2.8
Value for money
3.1
One location in Playa del Carmen
Locations in Playa del Carmen
5a Ave Norte Esq Calle 6 Norte
+52 984 803 1239
Filters
Reviews
2.0 Poor
Feb 2024
2.0 Poor
Jan 2024
2.0 Poor
May 2021
Cons:
They did not have a car for me2.0 Poor
May 2021
Cons:
You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr4.0 Mediocre
May 2021
Cons:
When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.2.0 Poor
Mar 2021
Pros:
NothingCons:
they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destinationFirefly
2.8
Poor
17 reviewsCleanliness
4.4
Comfort
4.2
Pick-up/Drop-off
3.0
Value for money
2.9
2 locations in Playa del Carmen
Locations in Playa del Carmen
Plaza Tukan Local 4 10a Avenid
0180 0709 5010
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
2.0 Poor
Dec 2023
2.0 Poor
Dec 2021
2.0 Poor
Apr 2021
Pros:
They charge mandatory insurance which is 3 times more than the car rental.2.0 Poor
Feb 2021
Pros:
The drop off was super quick and efficient.Cons:
We were quoted $350 we knew the y were going to try to sell us insurance so we got insurance trough our credit card, even with our credit card insurance they wanted to charge us the $350 plus another $850 for insurance for $1200 total!!! When we told them that was ridiculous and started to leave the price suddenly dropped to $750 total which was still twice what we were quoted but we accepted it. Its really sad that they try to take advantage of people on vacation!!2 locations in Playa del Carmen
Locations in Playa del Carmen
Av 10 Esq 16
+52 800 021 2277
Calle 4 Loc 2, Entre Calles
180 0021 2277
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
NothingCons:
Everything2.0 Poor
Mar 2021
Pros:
The pickup time was 8pm and they were already closed.Cons:
The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.2.0 Poor
Jan 2021
Pros:
Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.Cons:
Nothing went correctly, so technically everything could have been better.2.0 Poor
Feb 2022
One location in Playa del Carmen
Locations in Playa del Carmen
Local 24, Manzana 81 Lote 1, Condominio Aldea Thai
+52 994 803 3748
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
I paid really more without explication!2.0 Poor
Apr 2021
Pros:
Economy is an intermediary for other companies in Playa del Carmen, they took the reservation knowing they didn't have cars. I got a mysterious message through whatsapp saying that there were no more cars. When I went to another location for the agency who messaged me, America auto rentals, they did in fact have cars but didn't want to give it at the rate I reserved for, because there were clients willing to pay more.2.0 Poor
May 2018
Cons:
I got there, and they told me that I had to pay for insurance. I explained that I had insurance through my credit card, they still made me pay for it. Additionally, I had made a reservation with a different return location than the pick up. They decided to charge an additional fee for that as well. The whole process was very difficult and uncomfortable. They make you sign too many papers, more than any other company I used in the past, and they they make copies of your credit card, passport and Driver's Licence.2.0 Poor
Jan 2023
2.0 Poor
Aug 2022
2.0 Poor
Aug 2022
2 locations in Playa del Carmen
Locations in Playa del Carmen
16 Bis
+52 33 4170 8243
Calle 10 Mza 24 LT 3
+52 998 886 3145
Filters
Reviews
2.0 Poor
Nov 2019
Pros:
No one was rude.Cons:
The pick-up location could have existed.2.0 Poor
Nov 2019
Pros:
Nothing at allCons:
Actually having the car. Instead of arriving and asking for an extra $2002.0 Poor
Jul 2019
Cons:
Minivan I had paid for was not available when I arrived. Rate more than doubled after insurance. Finally, the car I got was old and beat up... should have gone with Avis/Hertz; same price at the end of the day...STAY AWAY2.0 Poor
Jul 2017
Pros:
NothingCons:
Showed up at 9 and was told there were no carsc and the local branch couldn't cancel the reservation. That we had to call ace directly, which did not route me to anyone helpful. So I couldn't cancel it. Went back 1 hours later, was told I had to wait 3 hours more for a car. By the time I got that car, it was Manual and we didn't know how to drive it. the only automatic they had was $93/ day. They ended up giving me a refund, which they say they couldn't do in the beginning. Also their lot was full of cars!2.0 Poor
May 2017
Cons:
The price advertised for my rental car was fake. When I arrived at the rental agency, I was told I needed to pay $113 more and put $2,700 as a deposit on my credit card. They also refused to refund me the money I paid on kayak. This is a complete rip off! Kayak needs to do a better job verifying prices beforehand putting it on its website.2.0 Poor
Nov 2015
Cons:
The place did not exist! We wandered around for hours and asked many locals and they said the place does not exist. My husband called Ace for us and they told us where it was supposed to be. We already were on that street and walked back and forth and it wasn't there. When they connected my husband to the "local branch" it took forever for someone to answer and when someone did it wasn't Ace. What a waste of hours of my trip! Finally I had to rent last minute from another company for a really high rate. Absolute nightmare of a car rental experience.2 locations in Playa del Carmen
Locations in Playa del Carmen
Av 10 Esq 16
+52 800 365 1111
Calle 4 Loc 2, Entre Calles
180 0021 2277
Filters
Reviews
2.0 Poor
Dec 2020
Cons:
Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.2.0 Poor
Jan 2020
Cons:
They didn’t have a car for us and left us with no car because it wasnt prepaid!!! Very stressful experience when stating holiday. Last time I book a car on kayak2.0 Poor
Jan 2020
Pros:
NothingCons:
Dollar didn't have carsnto rent out.2.0 Poor
Jan 2020
Pros:
Nothing!Cons:
The car that I rented was not available, and they wanted to give me a smaller car. They said that the price was wrong and instead of the one stated they wanted to charge about 450 dollars instead of 99.2.0 Poor
Dec 2019
Pros:
I didn't like anything. I booked a car for 100 usd for 5 days. When I arrived I was told that it is 200 usd, as the initial amount did not include taxes and service fees (100%!!!). Also the insurance was + 300 usd. So, instead of 100 it turned out to be 500. It is insane.2.0 Poor
Dec 2019
Cons:
First the address listed on the Internet was incorrect as they closed that location and have not updated their information. Second they are affiliated with thrifty and firefly so it is all the same company at the location. Third the Internet reservation charge was to be $22 per day. When I got there they were trying to charge $32 per day saying It was the exchange rate which is bullshit because the exchange rate is automatic on your credit card which is about $19 pesos per one US dollar. Four they wanted to charge liability insurance which I did not need as Visa and American Express credit cards cover all collision of rental vehicles. Also if you have a basic car insurance policy in United States it will cover liability. If you take the collision insurance which is about $15-$20 per day then your credit card automatically cancels their insurance. So altogether the rental would’ve been $52 per day. The Representative is very obnoxious and professional. I felt like they were trying to rough arm me to purchase the extra insurance. He said the only way they would not as if they charge my credit card $200,000 pesos about $10,000 USD as a credit card hold until the car returned safely. Dollar thrifty and firefly is a complete scam of business. I’ve dealt with other companies here that are professional and much better and do not haggle.2 locations in Playa del Carmen
Locations in Playa del Carmen
5 Avenida Entre 14 Norte Y 16 Norte Bis
0180 0225 4369
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Feb 2023
4 locations in Playa del Carmen
Locations in Playa del Carmen
Av Constituyentes 2
+52 984 877 2900 ext. 244055
Av. Constintuyente #1
+52 984 873 4000 ext. 3055
C. 3 Sur #229 Mza 16 Lt 2
+52 984 873 0883
Calle Quinta Avenida, Luis
+52 984 873 4000
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2 locations in Playa del Carmen
Locations in Playa del Carmen
Calle 4 Norte entre Av. 5 y Av. 10 Manzana 4
+52 984 803 3748
Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel
+52 984 803 3748
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3 locations in Playa del Carmen
Locations in Playa del Carmen
Av. Constituyentes Local 1
+52 984 176 2126
Ave 10 N cruz Calle 28 Local 3
+52 984 803 0768
Carretera Cancún Tulúm Km. 62
+52 984 877 4400
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2 locations in Playa del Carmen
Locations in Playa del Carmen
Quinta Avenida
+52 33 4170 8243
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2 locations in Playa del Carmen
Locations in Playa del Carmen
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One location in Playa del Carmen
Locations in Playa del Carmen
Av. 10 Hotel Riviera Caribe Maya, 10 Avenida Sur 10-local 2, Gonzalo Guerrero
+52 984 878 1013
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One location in Playa del Carmen
Locations in Playa del Carmen
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One location in Playa del Carmen
Locations in Playa del Carmen
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4 locations in Playa del Carmen
Locations in Playa del Carmen
Av. 10, Mza. 26, Lote 2, Col. Gonzalo Guerrero, Playa Del Carmen
+52 984 688 8154
Lote 4 Manzana 73 Zona 1
+52 984 803 8081
Paseo Xaman-ha Mza. 25 Local 207, Fracc. 111
+52 984 873 3843
Terminal Maritima (muelle) Centro, 1era Sur Zfm
+52 984 803 1342
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3 locations in Playa del Carmen
Locations in Playa del Carmen
10 Avenida Nte. 130A, Centro
+54 9 11 5259 9877
Playa del Carmen Airport
+54 9 11 5259 9877
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4 locations in Playa del Carmen
Locations in Playa del Carmen
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3 locations in Playa del Carmen
Locations in Playa del Carmen
Av. Constituyentes, Manzana 42, Lote 001, entre Calle 20 Norte y 25 Avenida Norte, Colonia Centro
+52 998 886 2311
Calle 1 sur interior Muelle Fiscal API, Playa del Carmen Quintana Roo CP
+52 984 806 1143
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2 locations in Playa del Carmen
Locations in Playa del Carmen
Calle 12 #230 Mz 55, Lote 8 Local2, Entre Av 20 Y Av 15, Colonia Centro, Cp
+52 984 115 2008
Calle 30 Av 105 Y 110 Nte, Colonia Ejidal 2,mz 178, Lote 8 Zona Urbana, Cp
+52 984 115 2008
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One location in Playa del Carmen
Locations in Playa del Carmen
Calle 10 Mz 6 Lt 3
+52 984 803 3755
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One location in Playa del Carmen
Locations in Playa del Carmen
Av constituyentes calle 20 y 25
+52 998 980 0766
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One location in Playa del Carmen
Locations in Playa del Carmen
Calle 8, Lote 10, Entre Av. 15 y Av. 10, Col. Centro, Playa del Carmen, Quintana Roo.
+52 984 873 2820
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One location in Playa del Carmen
Locations in Playa del Carmen
Condominio Aldea Thai Local 24 Manzana 81 Lote 1, entre 26 Nte y Cozumel, Gonzalo Guerrero, Playa del Carmen, Q.R.
+52 998 253 6112
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