Pros: The car was ready and clean. It had a helpful english gps, and was an eco-car. Pickup and drop off was smooth, except it was difficult to find visible english signs for car-rental return at the airport... Complicated with the korean writing ;) Returned car with excess gas, which was refunded. That is great service, nice people.Cons: The car was a smaller size than the picture from which we ordered, they did not have it.