Book Budget car rentals in Playa del Carmen

Reviews for Budget in Playa del Carmen

Recent reviews

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5

2.0

When I arrived, they told me that they did not have the car. i then went to the rental agency next door and they coincidentally has the same car at but at double the price. The cars all came from the same lot and had no Budget or other agency stickers to distinguish one from another. When I returned the car, there was a person waiting for the car who has just experienced the same scam.: rented online from Budget at one price, was told there was no such car on arrival, went next door and paid double for fhe same car. Total scam.Reviewed Jan 10 2024

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2.0

Pros:The staff were friendly.Cons:The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.Reviewed Apr 4 2021

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2.0

Pros:Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Cons:Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Reviewed Nov 15 2019

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4.0

Cons:They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.Reviewed Dec 19 2018

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2.0

Absolute rip offPros:Air conditioned officeCons:They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.Reviewed Apr 4 2018

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2.0

Deposit refundCons:After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.Reviewed Apr 2 2018

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5.6

Cons:Old carReviewed Mar 31 2018

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6.4

Extra charges!Pros:Car was reliable.Cons:This rental was advertised with an absurdly low base rate ($7/day) but ended up costing more than $300 for a 3-day rental. The surcharges lacked transparency— we wouldn’t have estimated the final bill until it was handed to us.Reviewed Mar 28 2018

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2.0

They didnt have a carCons:They had no cars at all..Reviewed Mar 25 2018

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2.0

Pros:they did not have a record of the reservation or the car I booked were rude and unprofessionalCons:they did not have a record of the reservation or the car I booked were rude and unprofessionalReviewed Aug 17 2017

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2.0

Reserved Car Not TherePros:Nothing. Literally nothingCons:When you book a rental and it's confirmed days in advanced it should be there. I'm guessing because I booked online and not a walk up they prioritized me the lowest as it was a dealReviewed Aug 14 2017

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10.0

GreatPros:Russell was the best, took all insurance, had a great car for a week, received my deposit back on the spot. The I was charged less than what I was told. Could have not been better. Free ride to the airport.Reviewed Apr 30 2017

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More

• 4.0 /10Payless Car Rentals at Playa del Carmen
• 3.2 /10Europcar Car Rentals at Playa del Carmen
• 2.0 /10Ace Car Rentals at Playa del Carmen
• 3.4 /10Hertz Car Rentals at Playa del Carmen
• 2.0 /10Dollar Car Rentals at Playa del Carmen

• What is the most popular rental car from Budget in Playa del Carmen?

  Economy (Nissan March or similar) is the most frequently booked rental car type from Budget in Playa del Carmen.

• How many car rental locations does Budget have in Playa del Carmen?

  Budget has 5 rental locations in Playa del Carmen. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes