10.0 ExcellentAug 24 2019
Pros: Everything was excellent, from booking the car online to the locations and staff, the vehicle too.Cons: Can’t think of anything.
10.0 ExcellentAug 12 2019
Cons: Nothing. Time spent getting my vehicle, and returning my vehicle, was much less than any other rental car company. I will be choosing Alamo for my rental car needs.
10.0 ExcellentJan 16 2019
Pros: Estoy muy contento con su atención al alquilar el carro
2.0 MediocreDec 30 2018
Cons: They rented out my car before I arrived. I never got a car.
10.0 ExcellentFeb 25 2017
Convenient, affordable, reliable ski trip SUVPros: Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.Cons: There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.
10.0 ExcellentFeb 13 2017
Great!Pros: Great price, great car, great experience.Cons: Nothing, all good!
4.8 OkayFeb 3 2017
Flat tire and no helpPros: The car was okCons: Car got a nail in the tire. When I called Alamo, they said they would charge us $65 to change the tire for the spare. Ok, fine. But they didn't have any replacement cars for us. So they wanted us to drive to a firestone, buy a new tire, and then hope to get reimbursed for it. We were on a work trip and a schedule. It was completely ridiculous and unhelpful. I couldn't believe that Alamo and Enterprise didn't have a single car to use for one day! Ended up getting the spare on ourselves. Driving it very slowly to our drop off place 40 min away and just leaving,
10.0 ExcellentDec 11 2016
Pros: Nice upgrade which we really appreciated when we got into LA traffic!
2.0 MediocreSep 26 2016
Did not have car availablePros: Nothing .terribleCons: No car was available had pay twice as much from another car company
10.0 ExcellentSep 12 2016
Pros: The car was very clean and nice. The service was helpful and fast.Cons: No complaints!