" bad of marijuana when picked up and wasn’t cleaned at all."(in 239 reviews)
Overall Rating5.7 FairBased on 113 reviews
Cleanliness
6.2
Comfort
6.4
Overall
5.7
Pick-up/Drop-off
5.6
Value for money
6.1
Recent reviews
Traveler rating
8
16
3
9
1
0
38
Find reviews that mention:
2.0
They informed us less than 24 hours before pickup that they didn’t have a car for us. They let us know right before closing time on Saturday. Budget couldn’t help us and neither could kayak. We will never rent with Budget or Kayak again.Reviewed Apr 10 2025
review from
10.0
GoodReviewed Mar 17 2025
review from
2.0
I rented the car and couldn’t pick it up when I arrived. Fortunately, I didn’t need it until the following morning. When I went back the next morning, the person who was working there said that the person who had worked the day before I was telling lies, and there was no guarantee I could have the car then either. As a business, this kind of behavior on all ends is unacceptable.Reviewed Feb 6 2025
review from
2.0
They had 5 cars for 20 people. They had no car to give me and suggested I either sit, wait and hope one comes back, or go to the airport and later found out I needed to pay $200 in deposits. They ALSO didn’t have the vehicle.Reviewed Dec 30 2024
review from
2.0
Nothing place was closed no customer service could not pick up rental at airportReviewed Nov 7 2024
review from
6.0
I was so thankful to book a low cost, last minute rental. However, I was redirected from the budget line to the Avis line, there was one employee which took 45 minutes to get to the one employee there. That’s unfortunate but understandable. Regrettably, I was then redirected to the “fastbreak” location downstairs which had an additional 45 MINUTE wait. Signage next to the sign mentioning going to Avis would be helpful to avoid much of this situation in the future.Reviewed Jul 17 2024
review from
10.0
Every thing was perfect! Excellent service .Reviewed May 25 2024
review from
2.0
This was the SDF airport Budget rental counter. They told me I was unable to rent without a credit card on hand. Fair, I didn't know that was necessary. They then directed me 10 miles away to a Budget location they said could take my debit card. When I arrived, the second location was filthy, stinky and creepy. The clerk there told me they couldn't take debit card either, and the airport clerk probably told me that just to get rid of me. Because there were no accommodations or ways for someone without a credit card on hand to even consider renting a car, we had to call me elderly mother to drive 5 hours to pick us up so we could drive another five hours back to Pittsburgh. Miserable experience, I will never even try to rent from Budget again, and I will likely never rent a car again at all.Reviewed Mar 9 2024
review from
2.0
Guy was rude and cancle my reservation Than i get from enterprise my rental car.Reviewed Mar 5 2024
review from
2.0
Pickup time was Sunday at 12 noon. Arrived 12:02. Guy said we closed at 12 and wouldn’t give me rental. Customer service sent me to another location guaranteeing vehicle. Drove to this location to find no rental to meet 7 passengers. Drive to inconvenient third Budget location and had to pay more. Needless to say, extremely late to destination because lazy worker at first location would not give me the keys. He was very rude as well. Pathetic customer service. I will never rent from Budget/Avis again.Reviewed Feb 13 2024
review from
10.0
Glad i found kayak......I'm going to need you again very soonReviewed Jan 31 2024
review from
2.0
They left early at the desk early than usual and I had a reservation. Enterprise accomadated me so they were equal in price and service so I’m switching.Reviewed Jan 2 2024
Top tips for renting a car from Budget in Louisville
Those who book Budget car rentals in Louisville will have the entire city at their fingertips. Louisville, Kentucky, is home to many famous attractions like Churchill Downs and the Kentucky Derby Museum. A car rental from Budget allows you to explore these attractions and more at your own pace. Budget has about three rental locations in the city, making it convenient for you to get your hands on a car rental in Louisville.
If you book Budget car rentals in Louisville, you have many options when it comes to car types. Families or larger groups may need an SUV for extra luggage or passenger space, while solo travelers or couples may prefer an economy or compact vehicle. Business travelers heading to meetings may want to make a statement in a luxury car. No matter what type of car you need, Budget has got you covered.
Located on the state border with Indiana, Louisville, Kentucky offers plenty of opportunities for road trips. Aside from Indiana, you can also drive a couple of hours north to Cincinnati, Ohio, to explore everything this city has to offer. If you wish to leave the city in your rental car, always let Budget know your intentions in advance. You can also arrange for a one-way rental where you pick up the car in Louisville and drop it off at a different branch location, even if that branch is in another city or state.
The Budget team in Louisville is known for its quick and friendly approach to customer support. During your rental period when you book Budget car rentals in Louisville, you will be able to reach the Budget support team at any time of day or night in case of any questions or issues. You can also ask for travel tips and recommendations as the Budget team is quite familiar with the local area.
Economy rental cars from Budget in Louisville are around 14% cheaper than other car types, on average.
See more tips
FAQs about renting a car from Budget in Louisville
Where should I plan to pick up my Budget car rentals when I arrive in Louisville, Kentucky?
If you are flying into Louisville International Airport (SDF), you will be happy to learn that Budget has a rental office directly at the airport’s terminal so you have easy access to your rental car as soon as you land. If you are already in the city, you may want to check out the branches on Crittenden Drive, Taylorsville Road, and Plantside Drive, as these may be better for you to reach rather than driving all the way to the airport for a rental car.
Why should I rent a car from Budget during my stay in Louisville, Kentucky?
Travelers who rent from Budget can sign up for the Budget Fastbreak program, a rewards program that offers perks like expedited pick-up and return service, designated counters, and points that can accumulate for free rentals and other discounts. Aside from this, Budget renters can enjoy a wide variety of options when it comes to car type and rest assured that Budget’s fleet is made up of relatively new vehicles.
Where should I park my Budget rental car in Louisville, Kentucky?
Parking in Louisville is not difficult to find. There are plenty of public lots and garages downtown, including the Jefferson Centre garage, the 4th Street Live Garage, and Starks Parking Garage. You may also be able to find metered street parking in some places downtown but always check for time limits or other restrictions. Finally, your hotel or accommodation may offer free overnight parking for guests, saving you time and money. It is best to plan parking in advance to make for a smooth trip in and around Louisville in your Budget rental car.
What is the most popular rental car from Budget in Louisville?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Louisville.
How many car rental locations does Budget have in Louisville?
Budget has 5 rental locations in Louisville. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Louisville Intl airport (SDF)?
Yes
Does Budget offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?
Yes
See more FAQs
Everything you need to know for your Budget car rental in Louisville
Search for cheap rental cars from Budget in Louisville with KAYAK and rent a car from Budget that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Budget rental car deal in Louisville.
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