Guest reviews
Overall rating
6.8
Good
Based on 133 reviews
Cleanliness
7.1
Comfort
7.2
Pick-up/Drop-off
6.0
Value for money
6.9
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Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveler rating
19
25
22
14
9
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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5.2
Cons: Car was filthy. Very poor condition. Shift interlock sensor was faulty and car needed to be jump started twice because the car didn’t properly shut off. I chose Budget because of the name and would not use them again based on this car
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7.6
Cons: Never want to drive that model again as the light beams are horrible
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6.8
Cons: More attendants at checkin.
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8.0
Pros: It was quick and easy to get the vehicle once at the counter.
Cons: More employees processing passengers arriving at the same time at OGG. Long wait times.
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2.8
Pros: Nothing
Cons: Everything.
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5.2
Pros: Yes, the Staff was very friendly.
Cons: More people at the Check-In counter. It took two hours to get a vehicle!!!
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7.2
Cons: I waited over a hour in line for pickup at the airport.
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6.4
Pros: Almost new car
Cons: The Hyundai Accent is really not a very good car! Would have preferred a domestic auto in same class.
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6.4
Cons: The wait for getting in the car at the location after the shuttle was way too long...45 minutes
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9.2
Best value for the Money!
Pros: Best value for the money! The A/C worked excellent and the interior was in great condition! Easy check in & out!
Cons: We were a bit surprised at the condition of the car - scratches and dents on every panel of vehicle, but after seeing where people take the rental cars in Maui we understood!
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6.8
Costco users
Cons: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
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2.0
Terrible vehicle for ridiculous price
Pros: Nothing
Cons: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
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Where can I find Budget car rentals in Kahului?
Top tips for renting a car from Budget in Kahului
- Economy rental cars from Budget in Kahului are around 73% cheaper than other car types, on average