Car rental at Kapalua West Maui Airport
Search hundreds of travel sites at once for car rental deals at Kapalua West Maui Airport (JHM)
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
Cheap car rentals at Kapalua West Maui airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup Truck |
Top tips for renting a car at Kapalua West Maui airport
- The companies providing car rentals at Kapalua West Maui Airport feature off-airport sites, requiring you to take a shuttle for about 5min to their offices and pick-up spots. Using a ride from Kapalua West Maui Airport car rental, you can visit different attractions within and outside the city stress-free, allowing you to merge comfort and convenience.
- Rental car offices at Kapalua West Maui Airport operate daily to ensure you can conveniently get service during typical working hours. You can also make special arrangements to utilize the after-hours services, allowing you to return your vehicle outside standard business hours. Using this option, you can park and lock your car and place your completed rental agreement in an official and secure dropbox.
- You can drop off your vehicle at the pick-up location, making it easier when using a car rental at Kapalua West Maui Airport. Most companies sit along 11 Halawai Drive in nearby Lahaina, which you can access within about 11min from central Kapalua. After finishing the drop-off requirements, you can ride the shuttle from the rental facility to the airport within a few minutes for your departure. Most companies complete the check-up within a few minutes, looking for any damages, fuel level, and mileage before signing off your contract.
- Although Kapalua generally does not experience heavy congestion, many visitors to popular neighboring regions like Lahaina and Kaanapali cause slower traffic, affecting time management when dealing with a strict schedule. You can expect traffic during peak tourist seasons from around 7 am to 8 am, 1 pm to 2 pm, and between 3 pm and 4.30 pm. Besides this, some companies do not have after-hours returns available, making it challenging when you have emergency trips.
- Book your rental car at Kapalua West Maui airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Kapalua West Maui airport
How can you get to the Kapalua West Maui Airport's rental car offices upon arrival?
Kapalua West Maui Airport car rental offices have off-site locations, needing you to ride a shuttle to the counters and rental parking spaces. You can board the courtesy shuttle provided by the rental car providers outside the terminal and ride around 5min to the companies' designated pick-up spots.
What services are available at the car rental offices at Kapalua West Maui Airport?
Budget has a Fastbreak kiosk where you can skip the regular queue and swiftly receive your rental contract by presenting identification. You can also enjoy a free cancellation offered by some companies such as Avis and Budget to accommodate unexpected changes. These two providers also incorporate meticulous hygiene maintenance policies, including vehicle disinfection and enhanced cleaning of high-touch places.
Which are the most convenient car rental providers at Kapalua West Maui Airport?
Budget features a Fastbreak policy that lets you avoid waiting in line by offering direct and efficient access to the counter and your rented car. The company also has a particular driver's circle system, where a manager meets you at the Baggage Claim section with a prepared contract, keys, and your vehicle ready at curbside.
What documentation are required from Kapalua West Maui Airport's rental car center?
You must have a government-issued driving license in your name and have a safe driving record to obtain a car rental at Kapalua West Maui Airport. Moreover, you also must provide an International Driving Permit (IDP) for translation purposes when using a foreign driver's license written in a non-Roman alphabet. Most rental companies accept major credit cards in your name, with a few permitting transactions using certain bank debit cards with Visa or MasterCard logo. You can rent a ride from most rental providers if you are at least 21 years, with drivers aged between 21 and 24 incurring an underage surcharge.
Which car rental companies will pick you up at Kapalua West Maui airport?
Car rental companies that offer shuttle or pick-up services from Kapalua West Maui airport to off-airport locations include Avis, and Budget.
Kapalua West Maui Airport car rental reviews and directory
Alamo
8.8
Very good
37 reviewsCleanliness
8.8
Comfort
8.8
Pick-up/Drop-off
9.0
Value for money
8.1
One location in Kapalua West Maui Airport
Filters
Reviews
10.0 Wonderful
Apr 2021
Pros:
Staff was friendly, car was really clean.Cons:
Price was a bit high.9.6 Wonderful
Oct 2019
Pros:
Low pressure staff4.8 Mediocre
Jul 2016
Cons:
They didn't have the style (convertible) of car available that I had reserved.8.0 Very good
Jun 2016
Pros:
Small location so pick up and drop off are very easy. Friendly and helpful staff. It is off airport but they will pick you up and drop you off at the terminalCons:
The car could have been cleaned better - streaky windows in particular Because the location is small there is not much to choose from in terms of inventory Hours - the location closes at 5PM and if your flight is late you will miss them and have to go back in the morning10.0 Wonderful
Nov 2015
Pros:
Had a brand new Ford Mustang with convertiable. It was a joy to ride in Maui.8.0 Very good
Mar 2023
Enterprise Rent-A-Car
9.5
Wonderful
23 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
8.8
Value for money
9.4
3 locations in Kapalua West Maui Airport
Filters
Reviews
10.0 Wonderful
Mar 2020
Pros:
Staff onsite was super friendly at the 30 Halawai locationCons:
Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my way10.0 Wonderful
Oct 2019
Pros:
Staff was exceptionally friendly and helpful10.0 Wonderful
Jun 2019
Pros:
Very helpful and friendly staff!Cons:
The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.6.8 Okay
May 2019
Pros:
The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.Cons:
Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.8.0 Very good
Jan 2019
Pros:
We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.Cons:
I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.9.6 Wonderful
Mar 2018
Pros:
Pickup at ship pier or a ride to pier would provide better customer serviceCons:
No transportationNational
8.0
Very good
20 reviewsCleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
7.6
Value for money
8.2
One location in Kapalua West Maui Airport
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
Nothing- I’ll never use National again, or Rentacars.comCons:
I made the reservation to pick up the car at OGG in Maui. The reservation kicked me over to pick up at the airport in West Maui, without my knowledge. When I discovered this three days before my trip, I tried to call and remedy the situation. No cars were available at OGG, which I understand, due to low inventory. The real clincher was when I told the National office in West Maui that I wouldn’t be able to pick up for an hour later than originally planned, due to now having to take an expensive Uber to get there after landing. They told me I was out of luck since the office closes at 5pm. I was basically screwed. I had to make a new reservation at Avis (last minute) for $800 more, which pretty much ruined my vacation.10.0 Wonderful
Jul 2019
Pros:
Drop off and pick up went smoothly. Convenient drop off and pickup from airport.7.6 Good
Dec 2018
Pros:
Prepaid cost and good milage2.0 Poor
Jan 2018
Cons:
I called several days before our arrival to confirm. I was told your office was only open until 4:30 and we would not be able to pick up a ca, as we were not arriving until 9 pm , I canceled the car, rebooked at a higher rate. Upon arrival I found out your rental desk was open until 10:30pm . It cost us an additional 200.00. I will not be in any hurry to rent from your company again.10.0 Wonderful
Feb 2023
10.0 Wonderful
Jan 2023
Avis
7.8
Good
14 reviewsOne location in Kapalua West Maui Airport
Filters
Reviews
5.6 Fair
Jul 2018
Pros:
My first time in Hawaii and I landed up reserving in the wrong airport. At OGG they told me they would charge me an extra $120 per day to change the reservation. I had to take $100 taxi to get to my car.Cons:
It wasn’t Avis s fault that I erred in the reservation, but they couldn’t care less of my predicament and were very unsympathetic. On principle I will rent from Avis again.3.2 Poor
May 2018
Pros:
Car was very niceCons:
I was charged an EXTRA day because my inter-island flight was cancelled due to bad weather, but I still returned the car before the 48 hour mark so I should NOT have even been charged one extra penny!! The rep at Avis agreed and said I got screwed but they couldn’t alter the extra charge on my contract and said I’d have to go back in the office and stand in a huge line to get the credit, but then I’d MISS MY FLIGHT! I decided to handle it after I got back home to Maui and I emailed Avis and called them but I got NO response! I’m planning to dispute with my credit card if they don’t credit my visa and resolve this issue!9.6 Wonderful
Sep 2017
Pros:
Easy process renting and returning. Nice staff.10.0 Wonderful
Mar 2016
Pros:
Friendly staff and shuttle service.Cons:
A little hectic upon return but the shuttle waited for us.4.0 Mediocre
Feb 2016
Cons:
Avis cannot see that I bought insurance through Kayak when I made the reservation, and made me to feel that it was left off somehow by mistake, and that we would therefore have no coverage. We bought insurance from Avis and later found we had coverage through Kayaks provider so it was a waste of money, very unhappy that Avis couldn't see the insurance we had bought.10.0 Wonderful
Apr 2022
Budget
7.4
Good
29 reviewsOne location in Kapalua West Maui Airport
Filters
Reviews
8.0 Very good
Oct 2019
Pros:
The staff is very helpful. Very easy drop-off and then shuttle to the airport just took us for few minutes.Cons:
Good job.5.2 Fair
Oct 2019
Pros:
Good car.Cons:
Staff did not listen and overcharged me For something I didn’t agree to.10.0 Wonderful
Dec 2018
Pros:
There is no easy way to get from OGG to Lahina. So Budget at OGG helped us out. Great job, Bidget at OGGCons:
The Lahina car was far away with no easy way of picking it up5.6 Fair
Nov 2018
Cons:
Overpriced.. my flight in Maui was cancelled,and it was redirected to another airport in Maui. When asked to changed my pick up to the new airport, they charged me with todays’s price. It didn’t matter if I had booked and paid this in advance(which was much lesser). Extra costs like one way fee etc was understandable, changing the daily charges from 40$ per day to 100$ per day is unacceptable.. the car they provided was clean and good but this place is clearly overpriced for emergency changes in schedules.2.0 Poor
Mar 2018
Pros:
We went to Kahului accidentally and reservation was in Lahaina. The agent was able to accomodate our reservation in Kahului.Cons:
The shuttle line from the airport was 1 hr. Long. We waited outside in the heat for another 45 min. on a list just to go inside. Then another 45 min. inside in line to meet an agent. Fortunately, our car was ready, but some folks were waiting another 45 min. For the car to be cleaned. We saw elderly people and pregnant women outside in the heat of mid afternoon. Disgraceful!2.0 Poor
Feb 2018
Pros:
Not much.Cons:
The counter person did very little to help and her attitude was poor as well. The car was supposed to be ready at noon and the paperwork was finished at noon but I was told the car wasn’t ready. I along with other customers had to wait about an hour making us late for a scheduled prepaid tour. Avoid Budget in Maui!Easirent
4.6
Mediocre
No reviews available
One location in Kapalua West Maui Airport
Eagle Rent A Car
No score available yet
One location in Kapalua West Maui Airport
Sunnycars
No score available yet
One location in Kapalua West Maui Airport
VIPCars Recommendation
No score available yet
One location in Kapalua West Maui Airport
Car rental locations at Kapalua West Maui Airport
Good to know
Most popular car type | Mini |
|---|