Pros (+) Poor customer service
Cons (-) Better customer service
4 stars
Hotel Aka Back Bay
Photos of Hotel Aka Back Bay
Overview
Situated a short stroll from Union Park Street Bus Station, Loews Boston Hotel provides guests with an ideal base when in Boston. It also provides valet parking, a 24-hour business centre and an express check-in and check-out feature.
A variety of premium services are available for guests of Loews Boston Hotel, such as babysitting/child services, a car rental desk and 24-hour security. A Wi-Fi connection is also available. A well-equipped gym is also provided.
Rooms at the hotel feature refrigerators, cable/satellite channels and mini bars. Individual bathrooms offer slippers, a hair dryer and bathrobes.
During their stay at the hotel, guests can dine at Precinct, which offers regional, local and American cuisine. Those looking to socialise can visit Apothecary, situated in-house. A wide choice of dining options are also available close by.
Loews Boston Hotel is also moments from the area's well-known establishments, and the Boston Public Library is within walking distance. Newbury Street, Hynes Convention Center and Boston Commons are each within walking distance.
Latest deals for Hotel Aka Back Bay
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Aka Back Bay
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- TV
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Kids meals
- Baby safety gates
Parking and transportation
- Parking
- Valet parking
Media and entertainment
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Desk
Laundry
- Laundry service
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hotel Aka Back Bay
8.8
Very good
2439 verified ratings
Wonderful
1564
Very good
454
Good
229
Okay
85
Fair
61
Mediocre
22
Poor
25
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds, but many expressed dissatisfaction with the service, cleanliness, and value for price. Issues included unhelpful staff, dirty rooms, and unexpected charges, which detracted from the overall experience.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
1237 reviews
9.3 out of 10
233 reviews
8.9 out of 10
9 reviews
10 out of 10
1 review
8.8 out of 10
5 reviews
All reviews
Pros (+) Quiet for the location
Pros (+) Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.
Pros (+) Back bay location is perfect Coffee in lobby and Lobby in general Room furnishings Bathroom
Cons (-) Valet parking very slow
Pros (+) The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All ...
Cons (-) The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool...
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Location
154 Berkeley Street, Boston, MA 02116
What's nearby
- Back Bay203 m
- Copley Square323 m
- Boston Public Library0.5 km
- Newbury Street0.8 km
- Boston Common0.9 km
- John B. Hynes Veterans Memorial Convention Center1 km
- Boston Massacre Site1.6 km
- Northeastern University1.7 km
- Boston Children's Museum1.9 km
- Fenway Park2.1 km
- Museum of Fine Arts2.1 km
- TD Garden2.1 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Aka Back Bay
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Aka Back Bay
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Closest
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See most recommended stays in BostonGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.7 km |
Nearest Airport | Boston Logan Intl |
Distance to airport | 5.6 km |