Book Avis car rentals in Madison

Reviews for Avis in Madison

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

5

2.0

I was refused service because the system didn't recognize my Real ID drivers license as valid. It's good enough to fly but not rent a car?!Reviewed Jan 17 2024

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2.0

I was denied my rental because both of my credit cards “did not have a UV watermark on it”. I have never heard of such a policy, and this was completely unclear to me prior to me booking the rental. I then asked my friend to pay for me because her card had this watermark, but was again denied since the card had to be in my name. So I thought I could book it in her name and add my license too it, but apparently, in order to add my license, they need to add my credit card as well, which, as described above, they apparently couldn’t take. So, I had no choice but to cancel my booking, call the third parter insurance provider to refund my policy plan, and now I am stuck in Madison, unable to return home for a fine print rule I never knew about. Or maybe I just don’t know how car rentals are supposed to work.Reviewed Jan 17 2024

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6.0

I got the bait and switch that rental car companies are notorious for. I rented a medium size 'premium' car and got a Toyota Corolla... a long shot from a premium brand or mid-size car. Secondly, I thought I was renting from the Madison Airport location, but it was actually the service center, about 1/2 mile off the airport. No offer from Avis to fix it, or give me a ride, even in a dirty returned car, to the other site. Luckily the weather was nice and I was not in a hurry, so the walk was enjoyable.Reviewed Oct 4 2022

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10.0

Pros:Very friendlyCons:Better signage about leaving car and walking in n.Reviewed Aug 28 2019

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4.8

Pros:The staff at the counter were very pleasant and helpful.Cons:The car was in pretty poor condition. It had some dents and scratches, and if it had been cleaned the cleaning didn't show. Candidly, the car wasn't worth the high rental cost; I've had much nicer cars for a lower cost at other airports.Reviewed Jun 26 2019

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10.0

LifesaverPros:Briana (I think it was Briana) at the Dane County Airport helped me quickly get into a great car after a disastrous experience with having a flight canceled without warning. I was in a hurry and on a tight budget. She was kind and helpful and got me a wonderful, reliable and comfy car, fast.Reviewed Nov 19 2018

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10.0

Pros:We appreciated the call explaining Avis' request to switch our vehicle for your own purposes.Reviewed Nov 27 2017

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9.6

Cons:the "low tire pressure" light came on and the window washer did not work because it was frozenReviewed Feb 7 2017

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3.6

Terrible customer servicePros:Friendly but slow counter service.Cons:Slow process to complete pick up. I received no communication that the drop off point for my one-way rental was a satellite location with no official Avis presence, then was charged for a second day after they claimed it was returned late even though there was only a place to drop the keys, so they have no way of verifying my return time. When I called to dispute the additional late charges, the customer service was slow and unhelpful.Reviewed Jan 5 2017

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6.4

Cons:Was not a ware I had to pick up off site...cost me too much time on a business trip.Reviewed Jul 16 2016

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3.6

Cons:Constant attempts at up selling. They finally gave me a Kia from Budget that had a defective front seatReviewed Dec 29 2015

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• 9.2 /10Alamo Car Rentals at Madison

• Where are some places I will find Avis locations in Madison?

  The city of Madison offers a variety of choices, one of which is sure to be convenient for you. Just to the northeast of the center of town, you will find a location at 1136 East Washington Avenue. Just a little bit farther north of that in the Warner Park neighborhood, you will find a location at 2320 Darwin Road. If you plan on arriving in the area on an airline flight, you can pick up your Avis rental at Madison Truax Field Airport (MSN).

• What are some reasons to choose Avis in Madison?

  Avis is an internationally recognized car rental brand, providing a sense of reliability and convenience, especially if you plan to continue your travels beyond Madison. This is seen in a fleet of very well-maintained and reliable vehicles for rent in Madison. Avis is known for its commitment to customer service, ensuring a smooth rental process and promptly addressing any concerns or queries. The staff here has great tips to share with visitors about the Madison area.

• Where should I park my rental in Madison?

  Madison has metered street parking in various areas, especially in the downtown and commercial districts. Meter rates may vary, but they are typically around $1.50 to $2.00 per hour. Pay attention to posted signs for time limits and payment requirements. Downtown Madison has several public parking lots and garages. Hourly rates in these facilities can range from $2.00 to $5.00 per hour. Some hotel lots offer valet services but at a much higher hourly rate.

• What is the most popular rental car from Avis in Madison?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Avis in Madison.

• How many car rental locations does Avis have in Madison?

  Avis has 3 rental locations in Madison. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Truax Field airport (MSN)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Truax Field airport (MSN)?

  Yes