Pros: I didn’t use the reservation.
Cons: I learned by calling Alamo customer service that they didn’t take debit cards. I cancelled the reservation and rented with Dollar. My wife and I are debt free and don’t have a credit card-just a debit card. I suggest that Alamo do the same.
Pros: Staff at the counter was fine. However, staff at the pick up area could care less. Vehicle wasn’t very clean. No one did a walk around as there was an area that had severe scuff mark. Had to wait to have someone come to show them the scuffed area on the vehicle. Also, someone called twice saying they forgot to scan Vehicle ID number. Had to pull over to look for it to give it to them. Overall mediocre experience at best.
Cons: Vehicle could’ve been cleaner. Not even sure anyone did anything after the last person dropped it off. Overall experience left me regretting my decision to go with this company. Next time, TURO will be my choice.
Pros: Friendly staff, car was clean & picking up/dropping off was super easy.
Cons: Nothing, everything was very easy and quick!
Pros: Staff was friendly, quick, and provided us with a free upgrade after they ran out of small SUVs. This came in extremely handy for us and was a great touch.The car was clean, the process was simple, and everything went really well. We got a great deal considering what we got.
Cons: Nothing--they did great!
Cons: I was charged for an additional day when the car was returned prior to close
Pros: All easy
Cons: They had no inventory of vehicle I reserved, was unable to get a suitable vehicle for our vacation.
Pros: screw up with 3rd party booking to many r/r - very confusing
Pros: Easy pick-up and drop off. The cost was acceptable as well.
Pros: The ease of everything made it very convenient. The price was also very competitive.
Cons: The front desk lady could have been friendlier. I also felt she was upset with me because I wouldn’t pay for their insurance or their gas prices.
Pros: The staff was friendly and made the pickup and dropoff very easy.
Cons: No complaints
Alamo has 1 rental location in Vandalia. Take a look at our Alamo rental location map to find the best rental cars near you.
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