Pros: Nothing. I canceled my reservation at the kiosk.
Cons: I was given 3 cars to try. The first car wouldn’t turn on and was filthy. The second car had brakes that sounded terrible. The third was filthy. The clerk was rude and short with me. She said those 3 terrible cars were my only options. Yes, including a car that wouldn’t start. I canceled my reservation and went with enterprise.
Cons: staff was unhelpful when i told them the car was missing an ez pass
Pros: Staff knowledgeable and super friendly. Car clean and new
Cons: Better lighting in the pickup/drop off area
Pros: customer service was good
wait time was good
Cons: I reserved a full size car. they gave me a tiny, compact SUV and said "Oh, this is actually one step upgrade for you" It was tiny. not enough room.
Pros: I was expecting a midsize suv and got a tiny Kia Soul
The back did not have ac- the hatch had to be opened manually
The return experience in Boston was an absolute nightmare
Cons: I should’ve been able to rent a bigger vehicle- my children each had to hold luggage because of the tiny car Returning to an under Construction very y’all and dangerous feeling parking deck in Boston was truly the most stressful experience of my trip I was extremely disappointed with the lack of choices for a vehicle upon arrival in Portland- I was expecting at least a Jetta
Pros: The car was clean and comfortable.
Cons: The drop off parking location for Alamo's cars took a while to find in Bangor
Pros: The whole process was quick and easy.
Cons: The car had not been washed.
Pros: placing order online
Cons: lady mislead me on pricing options. she advised that to prefuel would be about $10 more. yet when i received the invoice it was $45 more. i felt mislead, and will most likely not use Alamo again
Pros: Check in staff very friendly and helpful!
Pros: Staff extremely easy to work with, drop off was confusing at first but as soon as an employee reached me (they were busy) it was simple.
Pros: staff great. pickup and dropoff easy.
Cons: not the car we reserved, we got a bigger one and didn't want it
Pros: Staff was very friendly and helpful. Drop off couldn't have been easier except for a slip-up in the rate which was easily corrected online.
Cons: Directions to the drop off point.
Alamo has 1 rental location in Portland. Take a look at our Alamo rental location map to find the best rental cars near you.