Pros: The rate was good, pick up was quick, the SUV was in good condition and the drop off was easy, expedient, and did not require me to go inside the building.
Cons: The car smelled a little funky, but not a big deal because It was clean.
Pros: Greatb car
Cons: Understandable, due to coronavirus, but there were one or two poor souls dealing with weary travelers. They kept cool under pressure, to their credit. However, I blame management for placing them in this difficult position and for making all of us wait so long for our cars. Management needs to focus on how to work through this thing.
Pros: Drop off and pick up easy
Cons: Nothing really. It was all just as expected
Cons: Nothing could have been better. They didn’t have the Jeep I reserved, so they immediately offered me an upgrade to an all wheel drive luxury car. No questions asked. I couldn’t be happier with the whole experience.
Cons: It was great!
Pros: I got a car
Cons: Been organized, knew what they had for inventory, communicated with lot staff
Pros: Everything was great....including the price!
Cons: Kayak is a great option to find the best deal on Car Rentals!
Pros: The car was fine but the help with check in and out was terrible. Customer service reps were not helpful in assisting with changes to reservations (shortening duration of rental, etc.)
Cons: Flexible agents
Pros: The staff was friendly. Check in and check out was super easy and quick. I loved the car and that the staff gave me a choice of vehicles. Very pleasant experience. Will definitely rent again from them in the future.
Cons: Truck seat not comfortable over long drives
Pros: Very friendly staff. Upgraded us to a nicer car, because what I reserved was not immediately available.
Cons: Nothing at all
Pros: Pickup was easy. Vehicle was clean and comfortable.
Cons: Unexplained $286 charge on credit card after drop off. Very unhappy with this. Also, the gate to drop off at was extremely poorly marked for Alamo versus other rental companies at airport. Took several attempts to find it even when I knew almost exactly where it should be.
Alamo has 1 rental location in Fresno. Take a look at our Alamo rental location map to find the best rental cars near you.