Pros: Got a great rate on a dealers choice. Ended up with a small SUV, was very happy! Pick up and drop off was very easy.
Pros: I called to adjust my reservation, ended up having to leave voicemail. No one ever called me back and I was unable to rent the vehicle. Had to go to another car rental place last minute.
Cons: Customer service.
Pros: Took forever at counter. Price we paid was not the price given ahead of time. Car stunk of cigarettes. Asked for mid size, got economy.
Cons: Everything was awful. I will Never use this site again.
Pros: Car was clean, staff was friendly.
Cons: Price did not match online advertised price due to taxes and fees.
Pros: The pick up was a disaster. The lady ran my visa 5 or 6 times because it kept declining it. So, I used my debit card and the machine declined it. I advised her that it was their machine. She forced me to call my Visa company to tell them I was out of town. Then, she made me run my visa 4 more times. Finally, we moved to another terminal and the visa went through. So, what should have been a 10 minute pickup was about 40 minutes.
Cons: More knowledgeable representative who can determine when the equipment is at fault!!!
Pros: I didn’t like anything because I was unable to pick up the car. I was unable to pay online. The card I had planned to use did not have a chip. Therefore they refused to swipe it or manually type the number. I then used my credit card which declined.. after calling the credit card company and figuring it out, I was going to use the credit card again, but was told I couldn’t use it if it had declined once. So I had 2 card and money to spend, but they wouldn’t accept it. I offered to have my husband call to use his card and was denied that as well. The lady was completely unhelpful. I was completely stranded no one cared to help. I told my travel partner “this was the studpidest s***” . I was standing off to the side trying to figure out what I was going to do and the lady said she would no longer communicate with me if I was going to curse at her. Nothing was directed at her. When a family member arrived to rent the car and add me as a driver, she refused to rent us a car stating they were out of cars when just moments before she was going to rent me a car before I had problems. The people behind me also had issues.
Cons: Absolutely. Any effort or compassion in the lady at the desk would have been appreciated and helpful. She basically had a “tough luck” attitude.
Pros: Friendly staff. Quick and easy drop off
Cons: Difficult to find the advantage sign amidst the other desks at Denver nat’l airport. Might’ve just been me.
Pros: Guy at desk in airport very nice. As was the attendant at the lot who gracefully gave me another car when the first one was found to be unclean. Car drove nicely.
Cons: Both cars I was offered had obviously not been cleaned.. Dust on the dashboard, carpets dirty. The second was slightly better but when I wiped it down, steering wheel, dash board, gear shift, console, door handles, etc, the sanitizer wipes were obviously dirty.
Pros: Fortunately the pickup/dropoff points were very close to the terminal. The check-in process was easy as I knew what to do ahead of time. And the mid-sized car I rented was correct, and a nice rental. I planned my vacation around slow days so that I did not have to wait in lines, and I think that's why everything went as smoothly as it did.
Cons: The only thing that gave me hesitation was the insurance. I had pre-purchased insurance and had received the confirmation, but once I arrived at the desk, it apparently not comprehensive. I ended up not purchasing additional coverage due to the lack of information before hand.
Cons: Friendly check in, car was extremely clean and with the predictions of frost it was a scraper in the trunk. I thought that was outstanding
Pros: No, they tried to up sell me and that is the last time I will use Advantage.
Cons: Stop being dishonest.
Cons: Was not provided the car I paid for over a month in advance. Also unable to get in touch with anyone for a partial refund as the car I was provided cost less than what I paid for. TERRIBLE SERVICE. DO NOT USE Advantage or EZ rental cars.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Advantage in Nashville.
Advantage has 1 rental location in Nashville. Take a look at our Advantage rental location map to find the best rental cars near you.