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Book Ace car rentals in London

Driver's age: 26-65
Sat 7/20
Sat 7/27
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Ace car rental prices in London

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup Truck

Reviews for Ace in London

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)
Overall Rating4.1 MediocreBased on 11 reviews
Cleanliness
5.4
Comfort
4.7
Overall
3.8
Pick-up/Drop-off
4.5
Value for money
4.1

Recent reviews

Traveler rating
0
2
0
1
0
0
2
6.0
The rental counter experience was fine. The Citroen C3 will go on my list (with the Renault Clio) of cars to avoid. The rubbery, notchy transmission took all the fun out of driving.Reviewed Oct 16 2023
review fromkayak
2.8
Pros:Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.Cons:Shuttle to the car park. Clear terms and conditions.Reviewed Mar 13 2020
review fromkayak
3.6
Cons:The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick upReviewed Feb 11 2020
review fromkayak
6.8
Pros:Clean new car.Cons:More information about the true costs incurred with the rental (e.g. insurance, milage).Reviewed Sep 8 2019
review fromkayak
2.0
Pros:Bad customer serviceCons:Better communicationReviewed Jul 30 2019
review fromkayak
2.0
Pros:The drop off was fast.Cons:I had a reservation for a car which the sales staff completely ignored to start a new transaction. They proceeded to ignore pricing to push their insurance plan, and basically wouldn't let you leave until you had purchased it. I literally told them what I thought they were doing was a scam.Reviewed Jul 18 2019
review fromkayak
3.6
Pros:Terrible pickup and dropoff. Hidden feesReviewed Jul 9 2019
review fromkayak
2.0
Cons:There is not a normal car shuttle and the Hopper would not take me to pick up car....you have to 6lb for Hopper. The rental place is impossible to find because it’s not called Ace.Reviewed Jul 8 2019
review fromkayak
2.0
Pros:Staff were not friendly nor helpful there was no shuttle from the airport for rental pu. We had to pay for a hotel bus to drop us off .Cons:The whole set up could be better. Ace could do with revamping their entire system.Reviewed Jun 30 2019
review fromkayak
3.6
Pros:When I asked questions about the operation of the car and GPS, people were helpful.Cons:(1) They would not accept my Amex card, claiming it could not be verified (without even trying it). They said it would never work anywhere in Europe. In fact, I continued to use it in many locations the remainder of my trip. (2) I returned car 2 days early and they would not give a partial refund.Reviewed Jun 24 2019
review fromkayak
8.4
Cons:Had a previous poor experience with Green Motion. MUCH better this time. Smooth transaction, nice clean car, timely in and out. Very goodReviewed Jun 5 2019
review fromkayak
5.2
Cons:The rental company turned out to be green motion not ace. The check in process took forever. They charged a $2500 deposit and still have not released it.Reviewed Feb 4 2019
review fromkayak

Where can I find Ace car rentals in London?

Address

Holiday Inn M4J4

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00

Phone

+44 20 8619 7000

Good to know

Most popular car type

Premium

Top tips for renting a car from Ace in London

  • The most convenient location to pick up your car hire when you book Ace car hire in London is at the Holiday Inn located just near to Heathrow Airport. There is a free shuttle that will pick you up from the airport and take you to your Ace hire car office where you can fill in the necessary documentation and set forth on your journey.
  • When you decide to book Ace car hire in London, you can rest assured there is a choice of vehicles to suit all your special needs. The Ace fleet of cars ranges from small compact cars perfect for navigating the busy London city streets and also a range of larger more comfortable and spacious SUVs if you plan on exploring a little further out of London and across the United Kingdom. Although the fleet is large, it is best to book beforehand through KAYAK to make sure you get the car of your choice.
  • Take note of the fact that unless you book Ace car hire in London at one of the airports, the other Ace car hire venue does not have a 24-hour drop-off arrangement as their offices close at 7pm. If you drop off the car before 7pm this would be fine, but it might be convenient for you to use the airport pick ups if you have late or early flights.
  • If you are not utilising the Airport car hires then it is very convenient to use the Ace car hire at the Holiday Inn. This is a perfect place to pick up your car and even spend the night at the Inn before you continue on your journey if you so wish. You can then drop off your car at the Holiday Inn before you check out and use a shuttle service to the airport or your nearest departure location. These drop off and pick ups should all be pre-arranged at least 24 hours in advance so you can make sure you are not left stranded.
  • Premium rental cars from Ace in London are around -28% cheaper than other car types, on average.

FAQs about renting a car from Ace in London

  • Why should I use an Ace car hire In London?

    Ace car hire are world renowned and will offer you a wide variety of special deals, as well as a great choice of cars. Although driving in London town can be very congested, if you hire your own car you have the luxury of exploring further out of the city and not have to wait for buses or navigate busy subways. Choose Ace car hire for your trip as they pride themselves on excellent low-mileage vehicles at great value compared to other car hire companies. If you book in advance you will get even better budget-friendly deals.

  • What insurance policy should I choose when I book Ace car hire in London?

    Ace car hire in London offers very appealing car hire packages that include fully insured deals with zero excess included in your overall car rental price. You can purchase optional top up cover if you wish through the agency; however, the great value insurance offered by Ace should be suitable for all the cover you should need. There might be certain rules when it comes to what sort of car you hire and if you hire a luxury prestigious car or a van there might be extra added insurance costs.

  • How far is Ace car hire in London from Central London?

    There are no Ace hire car rental agencies in central London, so keep this in mind when you make your booking. You will have to drive around an hour to get into central London from their office, so be sure to factor that into your journey.

  • What is the most popular rental car from Ace in London?

    Premium (Mercedes-Benz V-Class or similar) is the most frequently booked rental car type from Ace in London.

  • How many car rental locations does Ace have in London?

    Ace has 1 rental location in London. Take a look at our Ace rental location map to find the best rental cars near you.

  • Does Ace have a car rental location at the airport: Heathrow airport (LHR)?

    Yes

  • Does Ace offer shuttle or airport pick-up services from Heathrow airport (LHR)?

    Yes

  • Does Ace have a car rental location at the airport: Gatwick airport (LGW)?

    No (According to our data)

  • Does Ace offer shuttle or airport pick-up services from Gatwick airport (LGW)?

    Yes

  • Does Ace have a car rental location at the airport: Stansted airport (STN)?

    No (According to our data)

  • Does Ace offer shuttle or airport pick-up services from Stansted airport (STN)?

    No (According to our data)