"They at pick up was very friendly."(in 282 reviews)
Cons
" seats were stained"(in 33 reviews)
" needed an alignment."(in 895 reviews)
"I have ed a car where the price was more than double."(in 111 reviews)
Overall Rating5.9 FairBased on 304 reviews
Cleanliness
7.1
Comfort
6.8
Overall
5.8
Pick-up/Drop-off
6.4
Value for money
5.9
Recent reviews
Traveler rating
43
22
6
25
2
0
72
Find reviews that mention:
10.0
For the price I paid, I could not believe that it was even possible to have such a positive experience. Rental process was smooth and easy and so was the return process. I would definitely try ace again in the future.Reviewed Mar 28 2025
review from
2.0
Overcharged for liability wasn’t mentioned at time of booking…not the first time I rent a car but the first time I’m FORCED to pay for something I’m not sure I really needed.Lady at the counter was aloof and uncooperative truck was good but won’t use ACE againReviewed Jan 8 2025
review from
10.0
GreatReviewed Jan 5 2025
review from
2.0
This experience was disappointing from start to finish. The car provided was in poor condition, clearly overdue for retirement. It was riddled with dents and scratches, but the most concerning issue was that the car shook dangerously when driven above 60 mph. This made it impossible to maintain highway speeds, extending my commutes and making them both uncomfortable and stressful. While the staff were generally friendly, they offered no real solutions. It took me nearly three hours and seven attempts to reach someone on the phone. When I finally did, their suggestion was to drive over 2 hour back to their location on my family vacation (a trip made even longer and riskier due to the car's issues) so they could inspect and potentially exchange the vehicle. Worse, I was told I would have to pay for a replacement until they confirmed the issue. They also provided me with a vague email address to contact for resolution, but it’s been four days, and I’ve received no response or update regarding compensation. Upon returning the vehicle, I was given the same generic phone number and email address (allegedly for the owner, Marco) with no additional options, no apology, and no compensation for the inconvenience. As a frequent traveler, I have plenty of rental car options, and I will no longer consider Ace Rental in the future. This experience fell far below acceptable standards.Reviewed Nov 30 2024
review from
4.0
The rental smelled so bad like a rotten milk smell. I suspect the never changed the cabin filter. The get ridiculous with the unchanging and fees.Reviewed Oct 25 2024
review from
2.0
Ace doubled my rate when I rented my car at the counter, from $108 to $208, saying i chose the “manager’s choice” rate in my reservation, but that they only had a RAV-4 so it was “double”. They said i could wait indefinitely for “another car”. Because i could not wait indefinitely at the airport for “another car”, the manager gave me the “manager’s choice” at double the rate that i booked. Unbelievable scam.Reviewed Oct 24 2024
review from
2.0
hidden pricesReviewed Oct 13 2024
review from
6.0
The car size I reserved wasn’t available so the charged me $10 extra a day. Not cool. So my cost was more than double. Also the car was constantly dinging that it needed service. You can imagine how annoying that was. Everything else was great.Reviewed Oct 6 2024
review from
10.0
I would’ve liked to be able to use one credit card at pick up and a different one at drop off which I was refused. I usually rent next door for them at Fox And there is never a problem, changing credit cards. The rental agent was adamant that I cannot do that, which will leave me know alternative, but to resume renting from Fox or other rental companies within Fort Lauderdale airport.Reviewed Oct 1 2024
review from
2.0
They suck!!!Reviewed Sep 19 2024
review from
2.0
Being up front on rental price The car had "need service / maintenance light on when I showed it to the staff that checked out the car they said "no problem" then I had to stop numerous times to fill a tire going flat Have photos of what I am saying NEVER RENT CARS FROM ACE - will notify EVERYONE about thisReviewed Sep 18 2024
review from
2.0
They refused to give me the car. It was a horrible experience. Waste of my money as it was non refundable. I complained to qeeq.com they were not able to help. My wife had to pay for the car rental so we ended up paying more than double!!Reviewed Sep 11 2024
Top tips for renting a car from Ace in Fort Lauderdale
For those travellers interested in top-of-the-line service, Ace car rentals in Fort Lauderdale is the way to go. Different models are available to better suit customers' needs, whether it be for size or budget accommodations. For those looking for the newest models, Ace car rental in Fort Lauderdale always has the latest models available. Their unlimited mileage means you won't have to worry about going over your mileage limit but can enjoy as many miles as you wish for a fixed rate.
One of the great things about choosing to book Ace car rentals in Fort Lauderdale is that Ace has different locations throughout Fort Lauderdale, including the Fort Lauderdale Airport ([FLL) and Fort Myers Airport (RSW). This makes it easy to pick up or drop off your rental car conveniently. Ace also offers penalty-free cancellations. This means that if your plans change, you can cancel your existing rental car reservation without having to pay a fee.
Once you have booked your Fort Lauderdale Ace car rental, navigating the town and connecting to far-off destinations becomes easier. Fort Lauderdale roads link travellers to a vibrant downtown with a wealthy number of attractions. From the downtown, the roads will take you onto one of the most stunning white-sand beaches within minutes. Drive your rental car at your pace as you enjoy the Atlantic Ocean's panoramic views and the beach's massive waves.
When you return your car late, the company may impose an additional fee for late return, which usually ranges a couple of dollars per hour. The late return fee increases according to the number of hours the car stays outside the agreed time. In case your travel plans change abruptly and you are unable to return the car on time, call the rental company immediately to express the situation. While the late return fees still apply, you will be able to count on a more honest attitude when dealing with the rental company in future engagements.
Compact rental cars from Ace in Fort Lauderdale are around 67% cheaper than other car types, on average.
See more tips
FAQs about renting a car from Ace in Fort Lauderdale
What are the best pick-up locations for Ace car rentals in Fort Lauderdale?
There are several pick-up locations in Fort Lauderdale. However, flying to Fort Lauderdale airport is by far the most convenient. You can't beat the convenience of being able to pick up your rental car right when you arrive in Fort Lauderdale. Mostly, you'll be able to find the Ace rental car counter directly in the airport terminal. Also, you may always take advantage of the airport's free shuttle service to get you to the rental counter.
Where are some of the best places to park my Ace car rental in Fort Lauderdale?
Fort Lauderdale offers several parking options. Travellers can enjoy the on-street meter parking or hourly city-managed parking lots located in the downtown and along major roads. A few areas with paid commercial-lot parking areas are most useful when other parking options are full or inaccessible. Most hotels in Fort Lauderdale have free parking for their guests, so it’s prudent to use your hotel's parking lot.
Can I get a one-way Ace car rental in Fort Lauderdale?
Yes, Ace offers travellers one-way car rentals so that you can drop your rental at a different location. This is in line with Ace's commitment to making the rental experience as convenient as possible. One-way rentals are great for travellers headed out of town and may find it inconvenient to return the car to the pick-up location. Ace has different locations all over the country, so there will be a drop-off location at your preferred return location. However, you may have to pay an additional fee to drop your car at a different location, depending on the return location distance and the entire rental period.
What is the most popular rental car from Ace in Fort Lauderdale?
Intermediate (Mazda Mazda5 or similar) is the most frequently booked rental car type from Ace in Fort Lauderdale.
How many car rental locations does Ace have in Fort Lauderdale?
Ace has 1 rental location in Fort Lauderdale. Take a look at our Ace rental location map to find the best rental cars near you.
Does Ace have a car rental location at the airport: Fort Lauderdale airport (FLL)?
Yes
Does Ace offer shuttle or airport pick-up services from Fort Lauderdale airport (FLL)?
Yes
See more FAQs
Everything you need to know for your Ace car rental in Fort Lauderdale
Search for cheap rental cars from Ace in Fort Lauderdale with KAYAK and rent a car from Ace that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Ace rental car deal in Fort Lauderdale.
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