Cons: This is a very wintry location. Running out of front wheel drive models is avoidable.
Pros: After returning the vehicle that did not start, I was given a newer vehicle and upgraded. Staff was helpful once I got car back to airport.
Cons: Car I rented would not start. Had to jump it twice. Basically was told, if it was towed, it would be reviewed and I would likely be charged for tow. So it was basically my responsibility to get car back to airport for a swap. Not using this company again.
Cons: This isn't on necessarily on Sixt but more of the MSP International Airport. It was very confusing finding the Sixt check in desk at the airport due to the signage at the actual airport and recent changes they have made. My wife is disable and we followed signs to what we thought was the check in area and had to take many elevators up and down to find out it was close to where we originally were. Again not Sixt fault but an advanced notice would have been really helpful.
Pros: Nice new vehicle
Cons: Customer service.. Dropped off vehicle several hours before checkout and they documented it several hours later which caused an additional $65 charge as if I extended the rental one more day.. I thankfully took photos since I had to argue with their support in order for them to reverse the charge.. Will never rent from them again and no longer trust Kayak to provide quality services.
Pros: Drop off was easy no problem or wait. Could have been if busy only one attendant but smooth.
Cons: Car was new clean smooth
Pros: Staff was very friendly! I even had to call customer service because I ran over a screw and they were super helpful and kind!
Received a brand new Volvo to drive!
Cons: I ran over a screw and got a flat tire. I needed to switch rentals. I had to drive the rental back to the airport with the spare on. Would have been nice if they would have brought the new rental to me.
Pros: Quick, clean and friendly.
Cons: The unexpected $1000 deposit after already pre-paying is a slap in the face.
Pros: Drop off easy. Staff was friendly.
Pros: Yes. She was fast. They have some policies in place I don't care for. Like a $300 deposit WITH a credit card. And the fact that I prepaid with priceline. And wanted to use my cc for the deposit. And they had to refund my prepay. And charge the full amount on the cc I wanted to use. I have yet to receive my refund.
Cons: Be more open with policies.
Pros: Car smelled of a little smoke but great value
Cons: Have a person at the car return or have the front desk agent explain the process
Cons: I reserved an suv and got a low riding Outback. Having PTSD from previous accidents I really struggled for four days being at eye level with everyone else’s headlights.
Cons: Very nice and comfortable car
Compact (Ford Focus or similar) is the most frequently booked rental car type from Sixt in Minneapolis.
Sixt has 2 rental locations in Minneapolis. Take a look at our Sixt rental location map to find the best rental cars near you.