Pros: Quick in and out. Friendly and capable staff. Good car..
Cons: When putting seats down in back there was food crumbs
Pros: I received a brand-new car, which I could never expect but it was nice.
Cons: I was never offered but yet charged for satellite radio. When I complained, the charge was removed. When I returned the vehicle, there was not someone there to do the inspection. I had to ask them to do it. Was instructed to just leave the key in it, which I think is a bad plan.
Cons: My car was not clean , in fact I found a prescription bottle under the seat from a previous renter
Pros: Friendly checkout people.
Pros: Drop off
Cons: Didn’t get the car that was reserved. The replacement was not close to the same. It took forever to find a car that I I didn’t even want. If you request a large SUV, a mini van is not an equal substitute.
Pros: I know it is policy, but we were not ready for the required credit card deposit. I was expecting to use my debit card.
Cons: Since it is a national policy, I can't really suggest anything.
Pros: The staff was more than helpful and accommodating. I have limited mobility. One of them volunteered to take my wife and I to the terminal with our luggage. That is what I call above and beyond.
Cons: Overall a very positive experience.
Pros: The staff was not very helpful but I was unable to rent the vehicle because I don't have a credit card. So I paid money and got nothing it of it. I ended up having to rent from another rental place and pay a bunch for last minute pickup.
Cons: Tell people that they absolutely won't take a debit card as collateral.
Pros: Drop off was easy, car was clean and didn't break down
Cons: We reserved a Chrysler pacifica, but when we went to the rental lot to pick it up there was no car there. We had to go back in and ask for another car. They gave us a downgrade (dodge caravan) from what we reserved, and didn't even change the paperwork.
Pros: Quick courteous accommodating
Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Minneapolis.
Hertz has 2 rental locations in Minneapolis. Take a look at our Hertz rental location map to find the best rental cars near you.