Santa Monica hotels near Third Street Promenade

Cons: No complimentary water bottles

Cons: Small room, valet parking was expensive, no free wifi or breakfast.

Cons: - None of the rooms have an actual full ocean view - Rude/weird reception staff - The second room I was moved to disgusting i.e. someone else's hair shavings in the shower, what looked like dried vomit on the blinds in the bathroom - Literally heard a family on the elevator say "I'm so ready to get out of this place" - Restaurant is overcrowded with the LA "wannabe" set, not a great scene, actually a really weird scene - "Luxury" is a stretch here. This hotel would make sense in Vegas

Cons: Dress code for dinner at penthouse restaurant. Would have liked to enjoy the view but not up to getting dressed up after long day of sightseeing / biking along beach. No self park, valet only

Cons: Bit overpriced

Cons: Need better pillows and lower parking rate for guests of the hotel.

Cons: Nickel and dimed to death. $7 to print out boarding passes in their business center. Forty dollars for breakfast. Thirty dollars for two drinks. Once I've paid for a nice hotel room, I like to think the hotel I've paid for is my home for the few nights I'm there. I felt like the Shore's mark. Can't even give me a cup of coffee? I won't be back. $8 bottle of water in the room. $35 towels mixed into the regular towels? I am not your huckleberry.

Cons: Super high prices not at all justified by the experience. Stiff, unfriendly staff. Even after the very high room rates, there were no extras included. Virtually everything is a la carte extra cost -- from beach towels ($35/towel), parking (>$45/day), etc. The double queen room layout wasn't at all "family friendly". We loved Santa Monica, but didn't like the Shore Hotel at all.

Cons: No lobby to speak of because it was undergoing renovation.

Cons: Construction noise made sleeping difficult.

Cons: Taxes, fees, and parking added ~$100 to an already-pricey room. We were also somehow billed for minibar purchases we did not make.

Cons: The stupid snack and mini bar set-up... Too much stuff around the room. I don't want to be bombarded with things to buy when I'm in a private room.

Cons: Horrible customer service - they overcharged me for a number of items, including mini bar purchases that we didn't make, and then 'investigated' while we waited 20 minutes for them to tell us they had no receipts. They never apologized after essentially suggesting we were lying. They rented out the entire pool and outdoor area for a Lincoln car event so guests had zero access to the outdoor pool area, which was a main selling point of this hotel. The carpet in the hallways had duct tape in many places because it was old and ripped. When I initially called to tell them we were checking in late, I had to call back three times because they first transferred me to the wrong person, then put me directly into voicemail. When I finally spoke to reception to confirm they would hold our king bed high floor room, they said they don't guarantee a high floor, which is exactly what we paid for and I told them that was listed on my reservation. After arguing over it, they confirmed I would be on a high floor. Overall, customer service was lacking and you didn't feel at any time that you were a priority - more of an inconvenience for them actually. Not worth the price they charge and definitely not a relaxing experience.

Cons: Bathroom a bit basic, shower not great

Cons: No amenities : no dining, no roof deck, no pool, no bar. Fire alarm went off at 11:45pm ... No clue what was going on.

Cons: Everything else.

Cons: Unless you have one of the few rooms facing the ocean, you're just looking out over the parking garage into a space that's loud with air conditioner white noise. The rooms are fine, but small and unimpressive given the price.