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SureStay Hotel by Best Western Santa Cruz
2 stars

SureStay Hotel by Best Western Santa Cruz

516 Water Street, Santa Cruz, CA 95060, United States
Santa Cruz, CA
See location+1 831 426 6111
From
₱3,957
Cheapest

rate per night

6.3
Okay
based on 1105 reviews
1,105 reviews
Room type
Provider
Nightly total
King room
₱3,957
Standard room
₱4,127
Double room
₱5,343
24 more SureStay Hotel by Best Western Santa Cruz deals
24 more SureStay Hotel by Best Western Santa Cruz deals

Photos of SureStay Hotel by Best Western Santa Cruz

Overview

Rating

Located within walking distance of Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street offers guests an ideal base while in Santa Cruz. It is ideally positioned for those wanting to visit the area's popular attractions.

Guests of Ramada Limited Hotel Water Street Santa Cruz can unwind in the outdoor pool. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

For those who enjoy exploring local eateries, there is a wide range within walking distance. The Mission Santa Cruz is a brief walk away.

Rating
6.3
Okay
Based on 1,105 verified guest reviews

Latest deals for SureStay Hotel by Best Western Santa Cruz

Thu 5/1
Fri 5/2
Queen room
bed type unknown
₱5,793
1 queen bed
₱6,643
2 queen beds
₱9,656
Standard room
bed type unknown
₱4,127
bed type unknown
₱4,127
1 king bed
₱4,527
Double room
2 double beds
₱5,343
2 double beds
₱21,657
King room
1 king bed
₱3,957
1 king bed
₱4,408
1 king bed
₱4,410
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at SureStay Hotel by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Disabled Access
  • Roll-in shower
  • No smoking
  • Toilet with grab rails

Services and conveniences

  • Business center
  • Safety deposit box
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Health and safety

  • Daily housekeeping
  • Safe

General

  • Family rooms

Family friendly

  • Complimentary breakfast

Pool

  • Outdoor pool

Reviews of SureStay Hotel by Best Western Santa Cruz

6.3
Okay
1105 verified ratings
Wonderful
284
Very good
143
Good
147
Okay
94
Fair
132
Mediocre
71
Poor
234

Summary of reviews

Guests say
Guests appreciated the location and service, highlighting the helpful staff and reasonable prices. However, cleanliness was a significant concern, with multiple reports of dirty rooms, pest issues, and maintenance problems. Overall, the hotel needs improvements in cleanliness and room conditions to enhance guest experience.
AI-Generated from customer reviews
Location8 out of 10
Service7.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.
7.7
Good
jenali94, Jul 2015
Pros (+) Location was good, staff was friendly. Comfy bed and pillows.
Cons (-) Parking was real tight. Mustard on the ceiling, blood or something on the back of bathroom door. Carpet really dirty. Wi-Fi really really slow
3.1
Poor
grandpal, May 2015
Pros (+) Enjoyed the TV
Cons (-) Water on the floor of the living area and I had to clean it up as "Staff" couldn't get it right.Shower head was clogged with calcium build up. Shower curtain had large hole on shower head side allowing water on the floor and toilet when we showered. Parking lot was being sealed with hot tar so the smell permeated the area.
2.5
Poor
bestbethomes, May 2015
Pros (+) The TV lineup was okay
Cons (-) The towels for the shower were literally two different colors. Off white and not so off-white. There was a silver fork in the air vent of my air conditioner. Room was generally Dusty and stuffy

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.7 km
  • Mission Santa Cruz0.9 km
  • Hinds House1.2 km
  • Kuumbwa Jazz Center1.3 km
  • Branciforte Adobe1.3 km
  • Santa Cruz Looff Carousel and Roller Coaster1.7 km
  • Santa Cruz Beach Boardwalk1.7 km
  • Undertow Roller Coaster1.7 km
  • Cocoanut Grove1.8 km
  • Santa Cruz Main Beach1.9 km
  • Santa Cruz Museum of Natural History1.9 km
  • Santa Cruz Wharf2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at SureStay Hotel by Best Western Santa Cruz

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay Hotel by Best Western Santa Cruz

  • Where is SureStay Hotel by Best Western Santa Cruz located?

    SureStay Hotel by Best Western Santa Cruz is located at 516 Water Street, 1.2 km from the center of Santa Cruz. Museum of Art and History is the closest landmark to SureStay Hotel by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay Hotel by Best Western Santa Cruz?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Hotel by Best Western Santa Cruz.

  • Does SureStay Hotel by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay Hotel by Best Western Santa Cruz offer free parking?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free parking.

  • How far is SureStay Hotel by Best Western Santa Cruz from the airport?

    SureStay Hotel by Best Western Santa Cruz is 42.7 km from San Jose. SureStay Hotel by Best Western Santa Cruz is 47 km from Monterey Regional.

  • Does SureStay Hotel by Best Western Santa Cruz have a pool?

    Yes, SureStay Hotel by Best Western Santa Cruz has a pool onsite.

  • How does KAYAK find such great SureStay Hotel by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay Hotel by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Hotel by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Hotel by Best Western Santa Cruz.

See more FAQs

Nearby hotels and places to stay

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2-star hotel
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3-star hotel
Holiday Inn Express & Suites Santa Cruz7.7 Good (850 reviews)0.56 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker₱6,832+
2-star hotel
Best Western Plus All Suites Inn7.4 Good (1,109 reviews)0.6 kmFitness center, Free Wi-Fi, Tea/coffee maker₱7,488+

Cheapest

See cheapest stays in Santa Cruz
2-star hotel
4% cheaperSuper 8 by Wyndham Santa Cruz/Beach Boardwalk East7.3 Good (1,045 reviews)1.4 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker₱4,756+
2-star hotel
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2-star hotel
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Most recommended

See most recommended stays in Santa Cruz
3-star hotel
Pacific Blue Inn8.9 Excellent (700 reviews)1.4 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV₱8,432+
3-star hotel
Hyatt Place Santa Cruz8.7 Excellent (884 reviews)0.75 kmOutdoor pool, Fitness center, Bar/Lounge₱7,840+
2-star hotel
La Quinta Inn & Suites by Wyndham Santa Cruz
8.7 Excellent (570 reviews)1.77 kmOutdoor pool, beachfront, Fitness center₱9,152+
2-star hotel
Marea Sol Hotel8.6 Excellent (312 reviews)1.75 kmOutdoor pool, Room service, Free Wi-Fi₱8,367+

Good to know

Value for money

6.8

Distance to city center

1.2 km

Nearest Airport

San Jose

Distance to airport

43.2 km

Everything you need to know for your stay in Santa Cruz

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