Cons (-) The only plus is the hotel is a 10 min walk from the Boardwalk. However it is clearly a 2 star hotel... Even that is over doinging it
2 stars
Hotel Solares
Photos of Hotel Solares
Overview
Hotel Solares is situated in Santa Cruz and is close to nearby attractions, such as Santa Cruz Beach Boardwalk and Santa Cruz Looff Carousel and Roller Coaster. Surrounded by local bars and restaurants, it is within walking distance from Santa Cruz Metro Bus Station.
The hotel provides an all-hours reception, as well as free Wi-Fi and a Jacuzzi. For added convenience, it features an express check-in and check-out feature, an outdoor pool and laundry facilities. The hotel's multilingual staff will be glad to share local knowledge and help organise itineraries.
Hotel Solares has 79 rooms, all of which are fitted with cable/satellite channels, a refrigerator and a microwave. All have a bathroom that provides a shower and a hair dryer.
The position of Hotel Solares permits easy access to multiple tourist attractions by foot. San Jose International Airport is a 45-minute drive away.
Latest deals for Hotel Solares
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Solares
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Telephone
- Carpeted
- City view
- Pool view
- Storage available
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Mini-market on site
- Key access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beach access
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Solares
6.8
Okay
2964 verified ratings
Wonderful
711
Very good
428
Good
494
Okay
283
Fair
340
Mediocre
213
Poor
495
Summary of reviews
Guests say
Guests appreciated the hotel’s convenient location, particularly its proximity to the boardwalk and availability of parking. However, many expressed significant dissatisfaction with the cleanliness of the rooms and overall maintenance of the hotel, noting filthy conditions and bugs in some instances. The service received negative comments as staff were often described as rude or unhelpful. Overall, guests felt that although the hotel had some attractive features, substantial improvements are needed.AI-Generated from customer reviews
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7 out of 10
1938 reviews
5.7 out of 10
205 reviews
7 out of 10
53 reviews
6.3 out of 10
8 reviews
All reviews
Pros (+) Location, the hotel was within walking distance to the beach.
Cons (-) Overpriced for the quality of the hotel. While reserving this hotel parking was supposedly included, I had to pay a parking fee upon arrival. When I arrived there was sand on the chairs and on my bed. The bathroom smelled and did not look clean. There was only one towel available, I had to ask for more. I ended getting a few hand towels, instead of bath towels.
Pros (+) The facility is well cared for - newly painted, clean with attention to small details like the lighting in the courtyard. Breakfast was nice. Staff very friendly and helpful. Bed was comfortable.
Cons (-) Our room was a little odd - a huge closet that was an obvious retrofit because the door was held closed by a lock on the outside to keep it from hitting the front door (someone could be locked inside the closet...) Poor lighting - no light switch near the door - at night, you had to enter a dark room to turn on the lights, Minimal lighting - bedside lights and one recessed light made for a very da...
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Pros (+) Not one thing the room had part of it remodel and the other tours the bathroom was old the shower old and dirty.
Cons (-) I did not like the room and the bathroom what was Mo's it important it wasn't clean .
Pros (+) location was great.pool was nice.
Cons (-) toilet ran the whole time.lights didn't work.towels were old and dingy.room needed some fresh paint and baseboards were missing.
Pros (+) The room and bathroom was large and spacious. Beds were comfortable. The pool was open until 10 p.m. Walking distance to the boardwalk.
Cons (-) Towels were dirty. Wouldn't clean our room. Had to ask for clean towels after 3 days. No a/c in our room. The FREE WIFI never worked in our room. Said they would check it and never did. Some staff members were not friendly. The breakfast could use some pastries. Not everyone likes waffles.
Pros (+) The works were nice The pool was clean
Pros (+) Room wasn't ready on time so we got a free upgrade
Cons (-) Parking was full even though we had a parking pass but they made a spot for us
Location
600 Riverside Avenue, Santa Cruz, CA 95060
What's nearby
- Kuumbwa Jazz Center0.5 km
- Museum of Art and History0.7 km
- Cocoanut Grove0.7 km
- Undertow Roller Coaster0.7 km
- Santa Cruz Beach Boardwalk0.7 km
- Santa Cruz Looff Carousel and Roller Coaster0.8 km
- Santa Cruz Main Beach0.8 km
- Hinds House1 km
- Mission Santa Cruz1.1 km
- Santa Cruz Museum of Natural History1.2 km
- Santa Cruz Wharf1.5 km
- Santa Cruz Harbor2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Solares
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Santa CruzGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.0 km |
Nearest Airport | San Jose |
Distance to airport | 44.3 km |