The RIU Palace, needs a complete revamp, change decorations, bedding, pillows, and even some of their food was not good.
4 stars
Riu Palace Mexico
Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 4200Photos of Riu Palace Mexico
Overview
Riu Palace Mexico All Inclusive is situated in Playa del Carmen and features an all-inclusive meal plan. It also provides an express check-in and check-out feature, an outdoor pool and a sauna.
A variety of premium services are available for guests of Riu Palace Mexico All Inclusive, like a concierge, supervised child care/activities and babysitting/child services. Staff are available 24/7 and can help with booking tours and tickets. The resort also features a well-equipped gym.
There are 434 rooms at the resort, each providing all the necessities to ensure a comfortable stay.
Riu Palace Mexico All Inclusive has an on-site restaurant, ideal for guests who prefer to eat in. The in-house bar offers a relaxing setting for an evening drink.
The resort is within walking distance of The Reef Marina. 5th Avenue is an easy car trip away.
Latest deals for Riu Palace Mexico
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Riu Palace Mexico
- Snorkeling
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Smoke alarms
- Adapter
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Car rental
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Room service
- Tour desk
- Express check-out
- Chapel/shrine
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Things to do
- Gift shop
- Snorkeling
- Evening entertainment
- Beauty salon
- Pool table
- Windsurfing
- Night club
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Outdoor furniture
- Garden
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Coffee machine
General
- Beachfront
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Riu Palace Mexico
8.3
Very good
106 verified ratings
Wonderful
59
Very good
21
Good
8
Okay
4
Fair
3
Mediocre
5
Poor
6
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many praising the beautiful beach and clean facilities. However, there were concerns regarding food quality and some aspects of the hotel layout, particularly for those with mobility issues. Overall, the experience was mixed, with some guests enjoying their stay while others faced challenges.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
55 reviews
4 out of 10
1 review
All reviews
Location
Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Underwater Technical World70 m
- Playacar Golf Club0.7 km
- The Reef Marina0.9 km
- Aviario Xaman Ha1.7 km
- Terminal Marítima de Playa del Carmen2.3 km
- Albertos SCUBA2.6 km
- Parque 28 de julio2.9 km
- La Fe3.7 km
- Beyond Diving3.8 km
- Mexico Blue Dream3.8 km
- Mamita's Beach Club3.8 km
- Xcaret Park4.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Riu Palace Mexico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Riu Palace Mexico
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 2.6 km |
Nearest Airport | Cozumel |
Distance to airport | 19.5 km |