Pros: I requested an SUV, they gave me whatever they had on the lot. But overall they were very nice and didn't try to scam me.
Cons: They should have the car you reserved or don't offer it.
Pros: Very good
Cons: They tried to charge 3 times normal ‘Mexican insurance’ over quoted rates. Did not rent from them-thief’s!
Cons: The least hassle and best price of rentals we’ve had in Cabo . ( rent 1-2 times per year for 25 years)
Cons: Long waits to get vehicle. We waited about an hour to get our vehicle and there were only 3 people in front of us. They attempted to charge us for a scratch on the vehicle but we took photos of all the original scratches.
Pros: People were friendly and fast both coming and going. Car was great.
Cons: Insurance was expensive
Cons: The cost of insurance was extra and it double the stated cost
Pros: The staff is very dishonest. I already got insurance online but they said that i needed more. My $77 rental became $342, and then charged my credit card $359. Thieves and leeches! Company should be named Paymore not payless!! Beware!!!
Cons: Honesty of staff and company policy! Upfront costs should be included and no surprise charges!
Pros: Staff was nice, however they had no record of our booking, and we had to rent for a higher cost than what our originally booked amount was.
Cons: Careful even if you have a confirmation #, we had ours and they still didn't have any record of our rental, even after I showed the agent my confirmation # and screen shot of the booking.
Pros: Car was excellent as was service.
Cons: I chose Payless because of price. Supposedly $175 for a weekly rental. That they agreed was the confirmed price. When I declined the insurance as I always do, since I have insurance on my credit card, I was told they would only allow this if I could produce a letter proving I had insurance from the credit card company. Or I could bring it later to one of their offices. Since I didn't have access to a printer this was not possible. Payless then charged an additional $18/day or $125 for the week for "insurance". This essentially doubled the cost. I have rented from Fiesta in downtown San Jose before at a much cheaper price. We only chose Payless since we arrived with heavy suitcases and wanted a rental car from the Los Cable airport. We won't be renting from Payless again.
6x increase of price on arrival
Pros: Car was ok
Cons: Charged $40/day for "mandatory insurance" which was not mentioned before hand.
Intermediate (Jeep Renegade or similar) is the most frequently booked rental car type from Payless in San José del Cabo.
Payless has 2 rental locations in San José del Cabo. Take a look at our Payless rental location map to find the best rental cars near you.