Cons: Do not give real price at time of booking. Bait and switch
Pros: High insurance rates.
Pros: Staff was great and VERY friendly. They clearly explained the necessary insurance options. Overall, the staff made the process smooth and easy. Will definitely rent from this location again.
Cons: Can't really think of anything that needs to be improved. A great experience overall.
Pros: Not much
Cons: We were forced to buy a THIRD insurance or we would not be given the keys, even after calling ahead and confirming that our TWO existing insurances provided enough coverage. The extra insurance was over $400 dollars, nearly doubling the cost of the total rental. We were also told we could drop off the rental at 5AM before our departing flight, but the location was closed and refused to allow us a return. They told us to leave it in the airport parking lot, even though corporate told us to absolutely not do that. This was a truly awful experience and I almost missed my international flight home.
Cons: This is one of several outfits that doesn't show mandatory insurance costs in original quote. So, you get to the counter and get a big surprise. I cancelled everything and went nextdoor to Hertz. Same overall price but no deception. I prefer to do business that way.
Pros: The vehicle was spacious. Pick up and drop of easy. Close to the airport. 4wd.
Cons: The vehicle in the picture was bmw x3. The ad also said bmw 3 ( not even or alike). This was the reasone behind my choice. It was nothing like it. It was some old Mitsubishi. It was not even in a good shape. It could not go over 70 mph with the pedal pressed to the floor. Breaks were not in great shape either. In Europe I pay less for new bmw 5 series or Mercedes e series. It certainly does not worth $250 a day. It should be 5 times less.
Cons: Paid triple the quoted price. Car was old (2016), banged up and dirty. Had to request a different car which was also not new and very basic.
Pros: Selection of vehicles looked ok
Cons: Everything. They claimed they don’t accept my insurance and if didn’t buy theirs for $50 a day there would be a $47,000 yes 47k usd hold on my credit card etc. horrible just horrible
Pros: The staff was very friendly and thoroughly explained our options.
Cons: The largest issue is that the car they provided us had a failing automatic transmission. It struggled to accelerate the entire trip. Getting to 5000-6000 revolutions before the car would switch gears on mountainous terrain Make sure you triple check with them that the car they give you works!
Pros: Staff was helpful and friendly. The van we rented ran very well and was great on mileage.
Cons: The third party insurance is expensive as well as adding another driver to the contract.
Pros: Price of rental
Cons: We asked for the basic lability insurance because our credit card covered the actual car rental . But we were charged for upgraded insurance .
Pros: Nothing special to like
Cons: An honest price and not forcing me to get insurance that is 3000% more expensive then the car I rented
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