Friendly staff, clean hotel, great breakfast and room service, fun lively lounge for the evening with live jazz. Would not hesitate to stay here again.
5 stars
The Ritz-Carlton New Orleans
Photos of The Ritz-Carlton New Orleans
Overview
Less than a 20-minute walk from New Orleans Union Passenger Terminal, The Ritz-Carlton New Orleans offers guests a convenient base while in New Orleans. It offers 5-star accommodation with air-conditioned rooms.
This luxury hotel provides a heated pool, a beauty centre and a sauna. For an easy and effortless arrival and departure experience, guests can take advantage of the express check-in facility.
The traditional rooms feature a mini bar, a telephone and a radio.
Ritz Carlton Hotel New Orleans provides a conveniently located on-site café. Alternatively, there are a choice of dining options in the local area. Guests are also invited to unwind with a drink at The Davenport Lounge.
Attractions close to The Ritz-Carlton New Orleans include Bourbon Street, Harrah's New Orleans and Mercedes-Benz Superdome. The hotel is also surrounded by the area's well-known nightlife destinations, and Jackson Square is a 20-minute walk away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Ritz-Carlton New Orleans
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Minibar
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
General
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Gaming console
- Cable or satellite TV
- TV
- Smartphone dock
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- EV charging station
- Parking
- Valet parking
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of The Ritz-Carlton New Orleans
8.9
Very good
338 verified ratings
Wonderful
221
Very good
33
Good
28
Okay
17
Fair
18
Mediocre
9
Poor
12
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the friendly staff and enjoyable amenities. However, many reviews pointed out issues with service, including long wait times and unhelpful reception staff, which detracted from the overall experience.AI-Generated from customer reviews
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Score by provider
8.9 out of 10
245 reviews
9.4 out of 10
11 reviews
6 out of 10
1 review
9.2 out of 10
3 reviews
All reviews
Pros (+) Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!
Pros (+) We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.
Location
921 Canal Street, New Orleans, LA 70112
What's nearby
- Saenger Theatre205 m
- Place St. Charles327 m
- Historic New Orleans Collection0.6 km
- Bourbon Street0.8 km
- Jackson Square0.9 km
- Caesars Superdome1 km
- Robert E. Lee Monument1.3 km
- New Orleans Mint1.5 km
- French Market1.6 km
- Frenchmen Street1.6 km
- New Orleans Morial Convention Center1.6 km
- Canal Street New Orleans2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Ritz-Carlton New Orleans
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Ritz-Carlton New Orleans
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 km |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 18.2 km |