Pros: Easy pick up/drop off.
Cons: Car was poorly cleaned. Garbage and dirt in front seat side pockets.
Cons: I cancelled my rental car less than 24 hours after because I found a better deal. Trying to get a refund from Hertz was the most frustrating thing I have experienced. I received mixed information from multiple reps at the company and no one could confirm that I was getting my refund. It took multiple calls and lots of complaining to finally get confirmation that I would receive my refund.
Pros: The car was extremely stained I took pictures, please send me the place I can send the pictures
Cons: Car should have been shampooedand seat covers should have been provided
Pros: Staff friendly and helpful, car in great condition
Pros: The car was very clean and in good working order. The location, for me at least, at 20 Bloor Street is very convenient.
Cons: Based on my personal experience, this Hertz location did not have good customer service skills which made it difficult to find the pick-up location and figure out drop-off (clear instructions should be given by the front desk staff). Front desk clerk seemed to only want to give the bare minimum amount of information and so I had trouble finding the parking garage and then dropping off the car because I either wasn't given the instructions or the ones I were given were not very clear. For example they did not tell me that I had to drop-off the car at a different entrance than the one I exited from so I was wandering around the wrong parking garage for a while. If there was not a parking attendant I probably would not have been able to figure out where the parking garage entrance for rental drop offs was as it is quite small and partially obscured at the moment because of construction in the area. Also the drop arms to the Hertz parking area if you're dropping off after hours don't automatically open so you have to carefully maneuver between them to get in. I don't know how larger cars manage it but judging by the duct tape on the drop arms they don't.
Cons: Directions to find the location of the rental agency and where to enter the parking lot were vague. Clarity about the actual total amount that would be charged.
Pros: The SUV was clean, the booth person was courteous and tried to be helpful
Cons: The correct vehicle could have been supplied (we needed a mini van, we got an SUV - insufficient space); the rear seat was inoperable (I had to fix myself, lost 45 minutes); very poor customer service - we were told to contact customer service and they never returned our call, very poor experience with Hertz
Pros: The staff on drop off was super rude and unhelpful
Cons: We were charged a full two days for a one day rental
Cons: Great value for money!
Pros: Staff was friendly, got to pick my own car (from a choice of two), super easy drop off
Cons: Car was tight, rental said car was full of gas which it was not, corrected at gate
Cons: Dropoff not clearly marked. Filled up at closet gas station and accused of not filling up the car yet when I got the car it was slightly below full as well. It is in downtown so it is impossible to get it completely full. Traffic is terrible so this location makes double - late fees on everyone
On average a rental car from Hertz in Toronto costs ₱2,249 per day.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Toronto.
Hertz has 7 rental locations in Toronto. Take a look at our Hertz rental location map to find the best rental cars near you.
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No (According to our data)