Pros: Nothing, they did not have any rental vehicles, The man told me the conformations mean nothing
Pros: The staff was awesome. Friendly, courteous, polite, and expeditious.
Pros: Destiny the gm at my original location called the gm at the airport to help me get the same rate because her location was closing when I arrived
Cons: If other managers would honor your reservation when presented with the copy of the reservation
Cons: When i arrived to the location it was out of business. There was no rental car business at the location!
Pros: Staff was rude and gave me false information
Pros: staff was rude and very unhelpful, did not give me a vehicle that I reserved days ahead and spent more time trying leave rather than help resolve my problem.
Very disappointed with my experience.
Cons: If they had the vehicle I paid a deposit for and actually help work out the issues we having.
Pros: Newer truck
Cons: Customer service was horrible. Didn’t have the car ready when promised. Didn’t try and hurry to get the car ready. It was just sitting out there waiting to get cleaned. Workers spent more time talking amongst themselves than working. Would not recommend going back to that office. Very rude
Pros: manager at airport location is great, tried to fix a bad situation.
Cons: wrong car given, rented midsize got economy with no compensation poor customer service at shreveport youree location
Pros: quick check in and drop off
Very bad service, I will never go back there
Pros: Nothing. They would not comply with anything the customer service phone people said was possible. Not ever spending money with them again.
Cons: Bad attitude. Dirty cars. Not flexible at all. No service
Pros: The car was clean and performed very well.
Cons: The lady at the desk kept trying to add on insurance and other charges in addition to the price that we paid online.
A very bad experience with this particular Hertz location
Cons: The representative was very rude and inconsiderate. I arrived one hour after pickup time and he told me that he already gave my minivan away and that it was my fault!
Hertz has 3 rental locations in Shreveport. Take a look at our Hertz rental location map to find the best rental cars near you.