Book Hertz car rentals in Richmond Hill

Reviews for Hertz in Richmond Hill

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

7.2

Pros:Yes, to allCons:I didn't find out until I arrived on Saturday that you closed at 4pm. And if I wasn't back by 4PM I had to pay quite a bit more. I wish I had known the time constraint in advance. If I bring the car back at 5 and drop off the keys, I don't understand why you would charge me an extra day.Reviewed May 27 2019

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10.0

ExcellentPros:Guy was super helpful and got us in and out quickly.Reviewed Dec 12 2018

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10.0

Very friendly servicePros:Counter man made the process fun and easy. I'm going back to rent more cars from them.Reviewed Oct 25 2018

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6.4

Car smelled like tobacco or pot.Pros:Great price.Cons:Checking out took a long time, I almost got charged for being an hour late at a price equal to 2 days' rental, when in fact I was early. It took a while to get it reversed. But the car smelled strongly of pot, or maybe cigarettes.Reviewed Jan 24 2018

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2.0

Not acted as promisedCons:we rented a car from Hertz through Kayak for 12 days from 11-Dec-2017 to 23-Dec-2017. We picked up the car on 11th at 12:50 PM from Richmond Hill (Gamble/Yonge) location and returned the car to the same location on 15-Dec-2017 at 12:10 PM because we did not need the car anymore. We got charged totally 312 CAD from which we prepaid 258.73 CAD online at the time of reservation and paid the rest in the Hertz branch at the time of pickup. We were told if we bring the car anytime earlier than Dec, 23rd, we will be charged for one extra day and the rest of the money will be refunded to us. When we returned the car, we asked for the refund but they told us they have not charged us and Kayak has charged us and referred us to Kayak and unfortunately when we called Kayak, we received a very poor and unrespectable service and they referred us back to Hertz (back and forth). I have shared this terrible experience with my family and friends and will not recommend renting a car with any car rental through Kayak.Reviewed Jan 3 2018

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8.0

Great car, ordinary customer servicePros:Great car, new and very clean.Cons:Sales agent was unfriendly! Told us off for being late to collect the car - 1.30pm rather than 12pm. Overcharged on drop off which was refunded when queried. Could have been a better experience without a lot of effort.Reviewed Jun 24 2017

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10.0

Great SrvicePros:everythingCons:nothingReviewed Jun 2 2016

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More

• What is the most popular rental car from Hertz in Richmond Hill?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Richmond Hill.

• How many car rental locations does Hertz have in Richmond Hill?

  Hertz has 2 rental locations in Richmond Hill. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Pearson Intl airport (YYZ)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Pearson Intl airport (YYZ)?

  Yes