Great car, straight forward rental
Pros: No pressure to take out additional insurance. Car was relatively new in perfect condition.
Cons: No one at the desk at Airport when we arrived to turn in the car
Pros: they were very friendly despite the fact that I had the wrong pickup time and was 6h later
Pros: Pretty much everything.
Drop off at MUC is excellent, takes just seconds
Cons: Hertz office at Dreispitz in Basel is hard to find. Signs lead to a carwash, not to the office. The vehicle had two tires inside, taking up the entire trunk space. The guy at the office was telling me unbelievable stories that I have to carry those tires with me. Fortunately in another Hertz office they gladly took those tires from me.
Cons: hard to find parking for after hours drop-off
Great car, nice staff
Pros: Everything about the rental went smoothly, the car was clean and comfortable.
Cons: It was a bit confusing to find the rental place, since Basel airport has a french side and a swiss side. Of course it's not Hertz's fault, just pay attention if you're renting in Basel airport. Another point is that we paid in advance for a second driver and ended up not using it - would have been nice if there was an option to add another driver in the middle of the trip.
Economy (Opel Corsa or similar) is the most frequently booked rental car type from Hertz in Basel.
Hertz has 4 rental locations in Basel. Take a look at our Hertz rental location map to find the best rental cars near you.