Pros (+) room, facilities, tiny caffe Latte for breakfast rather than a mug
Cons (-) check-in 3 PM or later.
5 stars
Intercontinental Hanoi Westlake
Photos of Intercontinental Hanoi Westlake
Overview
Situated in Hanoi, InterContinental Hanoi Westlake offers charming accommodation and provides city views. The various amenities this contemporary hotel has to offer include a Jacuzzi, an outdoor pool and a sauna.
This 5-star hotel provides 24-hour room service, a ballroom and a beauty centre. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in facility is offered for convenience. The hotel also has its own on-site lake to explore.
All the elegant rooms at Hanoi Intercontinental Westlake feature a private balcony, a spa bath and a mini bar. The bathrooms have a shower, and come with bathrobes, slippers and a hair dryer.
During their stay at Hanoi Westlake, guests can make the most of the sun on the terrace or have a drink at Sunset Bar. There is also the added advantage of an on-site restaurant.
Hanoi Westlake Hotel is under a 40-minute drive from Noi Bai International Airport and West Lake is a short walk away. Staff can help with planning tours and excursions, and can assist with car rental.
Latest deals for Intercontinental Hanoi Westlake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Intercontinental Hanoi Westlake
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
General
- Executive lounge access
- Family rooms
- Lake view
- Lockers
- Storage available
- Slippers
- Sofa
- Telephone
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled Access
- Elevator
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Wardrobe or closet
Things to do
- Gift shop
- Golf
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Reviews of Intercontinental Hanoi Westlake
8.7
Very good
1555 verified ratings
Wonderful
897
Very good
319
Good
167
Okay
89
Fair
36
Mediocre
25
Poor
22
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, noting that it was well-maintained and conveniently situated near attractions. However, there were several complaints regarding the service, with some guests feeling disappointed by the responsiveness and attentiveness of the staff. Overall, while many enjoyed their stay, improvements in service would enhance the experience further.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
120 reviews
9 out of 10
59 reviews
All reviews
Location
5 Tu Hoa, Hanoi 00000
What's nearby
- West Lake1 km
- Truc Bach Lake1.6 km
- Presidential Palace2.2 km
- Ho Chi Minh Mausoleum2.4 km
- Ho Chi Minh Museum2.6 km
- Hanoi Citadel2.7 km
- Dong Xuan Market2.9 km
- Vietnam Military History Museum3.1 km
- National Museum of Fine Arts3.1 km
- Temple of Literature3.5 km
- St. Joseph Cathedral3.8 km
- Hanoi City Centre4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Intercontinental Hanoi Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HanoiGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 5.0 km |
Nearest Airport | Hanoi Noibai |
Distance to airport | 18.3 km |